Zakariyya Sharif
London,Greater London
Summary
I am a multilingual graduate fluent in English, Arabic and Urdu. I am also experienced in product data entry, translation, customer service and sales and able to bring strong work ethic, excellent communication skills and the ability to adapt quickly amongst different work environments.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Sales Operations Associate
Bonchef Ltd
Reading, Berkshire
2023.09 - Current
- Owning telesales, ecommerce, and in-person sales end-to-end across channels.
- Engaging in B2B and B2C sales activities to expand customer base and enhance brand visibility.
- Proactively selling disinfectants, chef clothing, waiter clothing, and kitchen utensils across regions to increase market penetration.
- Using KPI reporting to set improvement targets and lift performance results.
- Resolving complaints with swift decisions that maintained customer relationships.
Data Assistant - Arabic Speaker
Ramsden International
Grimsby, Lincolnshire
2022.03 - 2023.08
- Precise entry of product data for labelling of shipped grocery products.
- Accurate translation of product details mainly from English to Arabic.
- Collaborating with suppliers and manufacturers for product data
- General admin and translation support for other departments.
- Auditing existing data to ensure it is still accurate and up to date.
- Met project deadlines consistently by prioritising tasks and managing time effectively.
- Participated in weekly meetings with line manager, data assistants, and salespeople to discuss project updates and strategies. with my line manager, data assistants and salespeople prioritising quality of service and time management.
- Checking and recording product dimensions provided by the warehouse.
Education
Bachelor of Science - Bsc Management and Entrepreneurship
Goldsmiths, University of London
London, ENG2020-01
A-Levels - A-level Business Studies, A-level Politics, A-level Economics
Albemarle College
London, ENG2016-01
GCSEs -
JEDDAH PREP AND GRAMMAR
Jeddah, Saudi Arabia2012-01
Skills
- Translation
- Product data entry
- Microsoft Office
- Deadline management
- Problem solving
- Ecommerce sales
- Customer service
- Telesales calling
- Sales operations
- KPI reporting
Languages
English
Proficient
C2
Arabic
Proficient
C2
Urdu/Hindi
Proficient
C2
Timeline
Sales Operations Associate
Bonchef Ltd
2023.09 - Current
Data Assistant - Arabic Speaker
Ramsden International
2022.03 - 2023.08
Bachelor of Science - Bsc Management and Entrepreneurship
Goldsmiths, University of London
A-Levels - A-level Business Studies, A-level Politics, A-level Economics
Albemarle College
GCSEs -
JEDDAH PREP AND GRAMMAR