Zakariya Rashid 30/06/2009

Contributed to daily operations of Leisure Centre, gaining comprehensive insight into employee roles.
Assisted in various areas, enhancing understanding of organisational functions during work experience.

Supported school swimming lessons by assisting instructor with children's activities.
Utilised communication skills to effectively convey instructions to children.
Collaborated with swimming teacher to enhance instructional delivery and engagement.

Supported reception staff by managing customer interactions and addressing enquiries

Supported gym staff in implementing exercise plans for clients.
Gained experience serving food and beverages in café, enhancing customer service skills.

• Monitored cleanliness and organisation of assigned areas, addressing any issues immediately.
• Established friendly rapport between groups of individuals.
• Greeted guests upon arrival, providing a warm welcome and directing them to their seats.
• Explained and demonstrated correct use of equipment to maximise health and safety.
• Conducted regular inventory checks, restocking supplies as needed to support daily operations.
• Coordinated with team members effectively to manage peak times and special events.
• Listened to clients' concerns, providing additional information to ease anxieties.
• Ensured compliance with all regulatory requirements, including hygiene and licensing laws.
• Delivered food and beverages to tables swiftly, ensuring orders were accurate and met quality standards.
• Assessed with pool lifeguarding duties, staying alert and closely monitoring activities throughout duty, ensuring customer safety.
• Greeted members, provided detailed information on facilities and programmes to enhance customer experience.