Zakariya Miah
Bradford,United Kingdom
Summary
Dedicated individual with a strong ability to work under pressure and deliver excellent customer service. Skilled in efficiently handling complaints and demonstrating handling criticism and keeping things professional. Possesses good knowledge of postal codes and ability to use technology, ensuring accurate and timely deliveries. Committed to maintaining high standards of service.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Restaurant waiter
Lazeez spice
Bradford, West Yorkshire
2025.06 - Current
- Handled cash register operations, ensuring accurate transactions.
- Performed closing duties including cleaning and preparing tables for next day's service.
- Navigated busy dinner rushes without compromising quality of service.
- Dealt efficiently with unexpected situations like food allergies or special requests.
- Collaborated with kitchen staff for seamless order delivery.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Usage of EPOS systems to allow for efficient payment methods
Takeaway assistant
Bengal Spice
Stocksbridge, Sheffield
2023.08 - 2025.05
- Prepared takeaway orders to meet high-volume demands during peak hours.
- Communicated effectively with customers over the phone, reduced misunderstandings regarding orders.
- Handled multiple tasks simultaneously, took phone orders, prepared takeaways, managed cash register-demonstrated strong multitasking skills under pressure situations.
- Demonstrated flexibility in shifts, provided coverage on holidays or busy days when needed most.
- Ensured prompt delivery by coordinating with drivers effectively.
- Packaged orders efficiently, prioritised presentation and food safety measures.
- Communicated clearly with customers to calmly manage complaints address order queries and handle menu concerns.
Education
A-Levels - Economics, Business, Law
New College Bradford
Bradford 2023.09 - 2025.06
GCSEs -
Co-op Academy Grange
Bradford 2022.06 - 2024.06
Skills
- Competence in working under pressure
- Excellent customer service
- Ability to deal with complaints
- Efficient driving techniques
- Knowledge of postal codes
Languages
Bengali
Native
Timeline
Restaurant waiter
Lazeez spice
2025.06 - Current
A-Levels - Economics, Business, Law
New College Bradford
2023.09 - 2025.06
Takeaway assistant
Bengal Spice
2023.08 - 2025.05
GCSEs -
Co-op Academy Grange
2022.06 - 2024.06