Summary
Overview
Work history
Education
Skills
Experiences
Timeline
Generic

ZAKARIA MUSTAFA

Ealing,London

Summary

Motivated and detail-oriented professional with strong interpersonal skills and a proven commitment to customer satisfaction. Experienced in inventory management, transaction handling, and delivering high-quality service in fast-paced environments. Currently pursuing a legal education with a strong interest in transitioning into the legal industry. Eager to apply transferable skills—such as communication, teamwork, and problem-solving—while continuing to grow professionally within a legal or administrative setting.

Overview

8
8
years of professional experience
2029
2029
years of post-secondary education

Work history

Luxury Sales Ambassador

Maison Crivelli (Harrods)
10.2024 - 09.2025
  • Represent the Maison Crivelli brand by delivering an exceptional client experience that blends storytelling, olfactory expertise, and personalised service.
  • Provide a one-to-one detailed consolation with high value clients.
  • Build connections and network with clients to create more brand awareness.
  • Showcase Maison Crivelli perfumes at events and to management at Harrods.
  • Ensure boutique presentation and merchandising standards align with the brand’s luxury image and guidelines.
  • Act as a brand ambassador, conveying the Maison Crivelli narrative and differentiating it from mainstream luxury fragrance houses.

Sales Assistant

TBC (Harrods)
01.2024 - 10.2024
  • Offered personalised shopping advice to enhance customer experiences.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Utilised excellent communication skills to provide detailed product information.
  • Gaining the position as a specialist in brands.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Built strong relationships with regular customers for repeat business.
  • Brands worked with: Perfumes de Marly, Initio, BDK, Dior, Tiziani Terenzi, Widian, Boadicea, Fragrance du Bois

Administrator

ITLS Ltd
05.2017 - 11.2023
  • Provided administrative support to internal teams and management, ensuring smooth day-to-day operations. Handled incoming calls, emails, and correspondence in a professional and timely manner. Scheduled meetings, prepared agendas, and coordinated calendars for team members and executives.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.

Suit Salesman/Tailor Measurement

Hawes and Curtis
07.2022 - 01.2023
  • Boosted customer satisfaction by providing exceptional product knowledge and advice.
  • Managed a large portfolio of accounts to maintain long-term customer relationships.
  • Increased brand visibility with strategic marketing campaigns and tactics.
  • Developed sales strategies for higher profit margins.
  • Established new client relationships, resulting in expanded business opportunities.
  • Identified potential markets to secure additional revenue streams.
  • Dealing with private clients

Bartender

Bar 8
05.2021 - 07.2022
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Provided excellent service to customers, resulting in repeat business.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Recommended drinks to customers, increasing overall sales.

Sales Assistant/Stock Room Supervisor

Carpisa Ltd London
06.2018 - 12.2019
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Conducted daily inventory checks to manage stock levels accurately.

Education

LLM Masters -

University of Law

LPC (Legal Practice Course) - undefined

University of Law

LLB Hons - Law

South Bank University of London
01.2019 - 01.2022

BTEC Business Studies Level 3 - undefined

Hammersmith & Fulham College
01.2016 - 01.2017

GCSES - undefined

Drayton Manor High School
01.2015 - 01.2016

Skills

  • Commercial awareness
  • Communication
  • Attention to detail
  • Teamwork
  • Information analysis and research
  • Organisation
  • Creative problem solving
  • Microsoft
  • Interpersonal skills
  • Leadership
  • Creating business networks
  • Multilingual (English, Kurdish and Arabic)
  • Time management
  • Product knowledge
  • Cross-Selling techniques
  • Stock management
  • Customer relations
  • Sales reporting
  • Cash handling
  • Consumer behavior understanding
  • Brand promotion

Experiences

Head of Middle Eastern Society – South Bank University (2019–2022)

· Elected Head of the Middle Eastern Society, leading a diverse group of students and organising cultural, social, and networking events to promote inclusivity and student engagement.

· Developed leadership, communication, and organisational skills by managing events, budgets, and society membership.

· Built connections with students, staff, and external speakers, enhancing the society’s profile within the university community.

Law Society Member & Mooting Participation – South Bank University (2019–2022)

· Active member of the Law Society, engaging in academic and social events to broaden legal knowledge and professional networks.

· Regularly participated in mooting competitions, developing strong advocacy skills, legal research ability, and confidence in presenting legal arguments before panels.

· Collaborated with peers in preparation for moots, enhancing teamwork, attention to detail, and analytical thinking under time pressure.

Workshops and Professional Development – University of Law (2022–2025)

· Attended multiple legal workshops and seminars at the University of Law, covering areas such as advocacy, dispute resolution, commercial awareness, and client care.

· Gained practical insight into the application of legal principles and improved ability to analyse real-world legal scenarios.

· Used these opportunities to network with practising solicitors and barristers, deepening understanding of the profession and current developments in the legal industry.

Timeline

Luxury Sales Ambassador

Maison Crivelli (Harrods)
10.2024 - 09.2025

Sales Assistant

TBC (Harrods)
01.2024 - 10.2024

Suit Salesman/Tailor Measurement

Hawes and Curtis
07.2022 - 01.2023

Bartender

Bar 8
05.2021 - 07.2022

LLB Hons - Law

South Bank University of London
01.2019 - 01.2022

Sales Assistant/Stock Room Supervisor

Carpisa Ltd London
06.2018 - 12.2019

Administrator

ITLS Ltd
05.2017 - 11.2023

BTEC Business Studies Level 3 - undefined

Hammersmith & Fulham College
01.2016 - 01.2017

GCSES - undefined

Drayton Manor High School
01.2015 - 01.2016

LPC (Legal Practice Course) - undefined

University of Law

LLM Masters -

University of Law
ZAKARIA MUSTAFA