Zak Jepson
Bristol,Bristol
Summary
Seasoned professional with focus on global account management and client relationship development. Drive revenue growth by identifying market opportunities and fostering long-term partnerships. Utilise strategic thinking and cross-cultural communication to deliver tailored solutions and exceed client expectations.
Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
Work History
Global account executive
Digital I
Bristol
07.2024 - Current
- Managed a complex sales cycle with mid-tier clients in the entertainment industry
- Streamlined workflow and CRM processes to boost internal productivity
- Managed portfolio of high-value accounts, promoting long-term client retention and increasing ARR
- Hit 89% of quota within first 5 months of promotion
- Implemented a strategy to position under-utilised areas of our product using analysis, leading to a reduction of time in pipeline and increased win rate
- Lead the training of a new SDR within Digital I, Who is now hitting KPI's consistently
- Worked closely with marketing and comms to position Digital I's services to global clients
- Implemented MEDDICC framework to the CRM and sales process
Business development leader
Digital I
Bristol
08.2023 - 07.2024
- Identified growth opportunities, implemented effective business strategies accordingly.
- Crafted unique value propositions for products to attract potential customers.
- Increased outbound lead rates by over 400% in first 3 months through cold outbound strategies
- Closed over £50,000 worth of business within first 5 months within a new and complex industry
- Oversaw SDR training for 2 temporary positions within the company, leading to a further increase in lead quality and quantity
- Regularly attended industry conferences in both the UK and abroad, MIPCOM, Brand Licensing Europe etc.
Business Development Manager
Narwhal Media Group
Bristol, Bristol
03.2023 - 06.2023
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
- Drew on understanding of key markets to push development of business strategies.
- Closed complex, lucrative deals with new customers.
- Influenced key decision-making and established trust with stakeholders.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
Business Development Executive
Jugo
Bristol, Bristol
03.2022 - 03.2023
- Developed and implemented value-adding strategies to increase product and service profitability.
- Strategised with sales teams to prospect and qualify potential customers within assigned industries.
- Delivered innovative presentations to executive decision makers.
- Basic MEDDICC Training
- Communicated with prospects and current customers 5 days per week week to keep and build relationships
CHEF
Lotte's Bistro
Frome
02.2017 - 12.2021
- Prepared meals from scratch using authentic, popular recipes to generate repeat business
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders
- Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates
- Collaborated effectively with kitchen and waiting staff to facilitate smooth, efficient service outcomes
- Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce
- Maintained strict food health, hygiene, and safety standards for ongoing kitchen compliance.
Education
Diploma of Higher Education - Music Technology
Music
Bachelor of Arts - Music Technology
DBs Music
Skills
- Converting social media leads
- Solution based selling
- Qualifying leads
- Cold calling
- Product demonstrations
- New business development
- Sales strategies
- Relationship Building
- Warm and cold calling
- Proposal writing
- Closing
- Contract negotiation
- Problem solving
- MEDDICC methodology
- Hubspot proficiency
- Influential networking
- Client acquisition
Custom
Personal Information
Timeline
Global account executive
Digital I
07.2024 - Current
Business development leader
Digital I
08.2023 - 07.2024
Business Development Manager
Narwhal Media Group
03.2023 - 06.2023
Business Development Executive
Jugo
03.2022 - 03.2023
CHEF
Lotte's Bistro
02.2017 - 12.2021
Diploma of Higher Education - Music Technology
Music
Bachelor of Arts - Music Technology
DBs Music
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