ZAIRA ZAMBRANO
Cardiff
Summary
Enthusiastic individual with a strong foundation in adaptability, customer service, and nurturing and inspiring young minds. Demonstrates exceptional problem-solving and decision-making abilities, complemented by effective time management and organisational skills. Proven track record of thriving under pressure while maintaining excellent interpersonal communication and teamwork. Eager to contribute to improved customer satisfaction and drive sales growth.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Bubble Tea Barista
Lea's Tea
Cardiff
07.2024 - 07.2025
- Welcomed customers and provided detailed answers to questions regarding menus while serving drink orders
- Maintained punctuality, arriving at work ready to start immediately
- Followed and memorised recipes accurately to make drinks with correct proportions of ingredients to create consistent taste and texture
- Prepared toppings to the right texture and flavour, whilst monitoring temperatures to ensure good quality
- Monitored stock levels for all ingredients; checked expiration dates and updated stock to maintain good standard for all orders
- Cleaned areas and equipment to maintain satisfactory hygiene standards
Youth Leader
CFC-Youth For Christ UK
Wales
02.2023 - 08.2025
- Contributes to creating a welcoming, safe and supportive environment to encourage participation in meetings, activities, and events
- Provides pastoral care and spiritual nourishment to ensure the emotional wellbeing of members
- Collaborates with other Youth Leaders across the UK to develop ideas for future events and evaluate previous ones
- Develops strong rapport with young individuals through an empathetic approach
- Promotes open and honest communication for better understanding and conflict resolution
- Safeguards the welfare of members by strictly adhering to child protection policies
- Leads and coordinates members of the music ministry during worship
Secretary
Abacus Society - Cardiff University
08.2025 - 08.2026
- Enhance committee communication and collaboration by taking accurate minutes during meetings
- Mitigate risk by identifying potential issues whilst preparing assessments and documents
- Perform admin tasks; ensure accurate record keeping within the society's database
- Foster a welcoming and inclusive environment for members and students, encouraging substantial participation and engagement
- Write and respond promptly to letters, emails and forms received from the Student Union
Waitress
Café Remo's
Port Talbot
08.2021 - 01.2022
- Greeted customers and presented the menu, providing detailed information when asked, whilst multi-tasking various duties and being polite and calm
- Effectively communicated with Kitchen Staff to ensure everything is running smoothly
- Served food and drink orders efficiently
- Operated the till to process payments correctly, including handling credit card or cash transactions and managing order tickets
- Carried dirty dishes and kitchenware to the kitchen area for cleaning
- Followed all relevant Health & Safety regulations
Education
Master of Science - Pharmacy
Cardiff University
09.2023 - 06.2027
A-Levels - Sciences
Gower College Swansea
Swansea 09.2021 - 05.2023
Skills
- Adaptability
- Problem solving
- Decision making
- Fast learner
- Ability to work under pressure
- Effective time management
- Active listening
- Organisational skills
- Resilience and tenacity
- Academic research
- Data record keeping
- Teamwork
- Interpersonal communication
Languages
English
Fluent
Tagalog
Upper intermediate
Affiliations
- Playing musical instruments
- Reading
- Volunteering
- Organising events
- Gym
Timeline
Secretary
Abacus Society - Cardiff University
08.2025 - 08.2026
Bubble Tea Barista
Lea's Tea
07.2024 - 07.2025
Master of Science - Pharmacy
Cardiff University
09.2023 - 06.2027
Youth Leader
CFC-Youth For Christ UK
02.2023 - 08.2025
A-Levels - Sciences
Gower College Swansea
09.2021 - 05.2023
Waitress
Café Remo's
08.2021 - 01.2022
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