Zainab Mohammed Abdi
Bracknell,Berkshire
Summary
Emergency medical response specialist with experience in primary and urgent care environments. Delivered life-saving interventions and maintained composure under pressure. Enhanced patient outcomes through rapid assessment and advanced techniques while optimising healthcare delivery systems.
Overview
12
12
years of professional experience
Work History
Paramedic
South Central Ambulance Service
Bracknell, Berkshire
09.2024 - Current
- Administered immediate medical care to critically injured patients, ensuring their stability for transportation.
- Responded promptly to emergency calls, reducing time-to-care ratios significantly.
- Enhanced patient survival rates by implementing effective pre-hospital emergency care procedures.
- Carried out basic and advanced life support techniques; enhancing chances of patient survival.
- Demonstrated competent use of advanced life support equipment; contributed to improved patient outcomes.
- Collaborated with emergency response teams for efficient patient management during high-stress situations.
- Maintained accurate patient records to ensure provision of seamless healthcare services.
- Operated and maintained ambulance equipment, guaranteeing readiness for immediate use.
- Upheld professional standards of practice in compliance with local health regulations and laws.
- Liaised effectively with other healthcare professionals ensuring comprehensive patient coverage during complex cases.
- Provided emotional support to patients' families during distressing events, enhancing their coping mechanisms.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate comprehensive patient care.
- Engaged in continuous professional development activities to stay updated on the latest paramedic practices.
Manager Short Medical Courses
KRCTI
03.2020 - 07.2024
- Successfully developed and implemented online learning in partnership with Jones and Bartlett and TVETA approved EMS curriculum.
- Successful curriculum design, review and approval by Ministry of Education and implementation of various EMS programs.
- Initiated and implemented training programs to be conducted via various online platforms.
- Supported Government hospitals in capacity building by delivering free paediatric Life Support training for healthcare workers across multiple public hospitals and assisted Mama Lucy Hospital in establishing an accident and emergency centre, improving patient outcomes.
- Initiated and maintained consultative strategic partnerships with various organisations and stakeholders to identify and address their training needs.
- Implemented mentorship programme for staff development.
- Facilitated staff training, enhancing customer service satisfaction significantly.
- Developed policies and procedures, planning, organizing, implementing and evaluating all aspects of programs.
- Boosted department efficiency by 80% through streamlining operational processes.
- Led and managed administrative staff to maintain smooth daily operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Organised financial and operational data to help with yearly budgeting and planning.
- Planned revenue generation strategies designed for growth.
- Piloted change management initiatives successfully improving organisational adaptability.
- Analysed market trends to inform strategic decision-making processes.
- Implemented cost reduction measures, reduced overhead expenses.
- Coordinated cross-departmental collaboration for improved workflow.
- Secured new business opportunities with successful networking events.
- Drafted procedural statements, policies and guidelines for company-wide use.
- Presented abstract on Prehospital Care impact on continuum of care at Africa Conference of Emergency Medicine (AFCEM).
Paramedic
Emergency Plus Medical Services (EPLUS)
Nairobi
12.2022 - 05.2024
- Delivered emergency medical care during rescue operations, ensuring quick response to critical situations.
- Responded promptly to emergency calls, reducing time-to-care ratios significantly.
- Coordinated with dispatchers to manage multiple emergencies, ensuring timely response and resource allocation.
- Managed critical trauma cases by swiftly applying suitable medical interventions.
- Carried out basic and advanced life support techniques, enhancing chances of patient survival.
- Performed endotracheal intubations to secure airways, preventing life-threatening complications.
- Demonstrated competent use of advanced life support equipment; contributed to improved patient outcomes by 60%.
- Assisted doctors and nurses in hospital emergency rooms, speeding up delivery of critical emergency care.
- Maintained accurate patient records to facilitate seamless healthcare delivery across services.
- Developed efficient routes to accident scenes by utilising knowledge of local geography.
- Documented decisions to modify or cease treatment with strong accountability.
Advanced Emergency Medical Technician & Dispathcer
Emergency Plus Medical Services (Eplus)
01.2014 - 11.2022
- Coordinated emergency calls and made timely decisions to optimise resource use and save lives.
- Followed prescribed protocols to deliver emergency medical instructions to callers in high-risk situations, enhancing patient outcomes.
- Ensure proper patient assessment and management is performed as per protocol.
- Ensured ambulance readiness for calls and responded to emergencies post-dispatch, contributing to swift patient care.
- To coordinate the allocation of ambulance personnel and ambulances to emergency calls and events appropriately.
- Compiled data and reports to support timely decision-making, facilitating efficient emergency response.
Education
Certificate in Pedagogy Training - Instructor Training
Kenya School of TVET
Nairobi12-2023
BSc Paramedic Science - Paramedical Science
Masinde Muliro University of Science & Technology
Kakamega12-2022
Certificate in Advanced EMT - Emergency medical services
Kenya Council of Emergency Medical Technicians & St. John Ambulance
Mombasa11-2014
Emergency Medical Services Instructor course (EMSI) - Instructor Training
Kenya Council of Emergency Medical Technicians & St. John Ambulance
Mombasa10-2015
Skills
- Basic life support
- Advanced Cardiac life support
- Paediatric advanced life support
- Pre-hospital treatment delivery
- End-of-life care
- Crisis Intervention
- Critical decision-making skills
- Medical records management
- Training Design & Implementation
- Capacity Building
- Strategic planning
- Leadership
- Organisational skills
- Excellent communication skills
- Advocacy & Networking
- Process improvement
Accomplishments
- Developed the Paramedic and EMT curriculum submitted to the Ministry of Education.
- Developed infection prevention and control during COVID-19 pandemic in March 2020 which improved emergency response and management by 95%.
- Created and developed critical departmental policies to consistently exceed quality and production targets.
- Developed emergency dispatch protocol referencing system.
- Developed training needs assessment and conducted targeted trainings based on findings.
- Developed & Implemented seven (7) new medical programs taught in various regions expanding education partnerships by 60% and increasing annual revenue by $500K .
- Mobilized $2M+ in donor funding through strategic resource cultivation initiatives, securing partnerships with 7 international development organizations while building robust pipeline for sustained organizational growth.
- Established strategic partnerships with County and National Governments, NGOs ,civil society organizations, parastatals, private institutions and academic institutions through proactive engagement expanding organizational reach to 10 additional counties across Kenya and East & West Africa at large.
Awards & Honors
- 2025, Member of the Order of St.John (MStJ) |Priory of Kenya St. John
- 2022, Overall Best Student | Masinde Muliro University
- 2018, Best Team & Best AEMT | EMS & Fire Symposium
- 2014, Best AEMT student | kenya Council of EMTs
Languages
English
Proficient
C2
Swahili
Proficient
C2
Somali
Intermediate
B1
Referees
- Upon Request
Timeline
Paramedic
South Central Ambulance Service
09.2024 - Current
Paramedic
Emergency Plus Medical Services (EPLUS)
12.2022 - 05.2024
Manager Short Medical Courses
KRCTI
03.2020 - 07.2024
Advanced Emergency Medical Technician & Dispathcer
Emergency Plus Medical Services (Eplus)
01.2014 - 11.2022
Certificate in Pedagogy Training - Instructor Training
Kenya School of TVET
BSc Paramedic Science - Paramedical Science
Masinde Muliro University of Science & Technology
Certificate in Advanced EMT - Emergency medical services
Kenya Council of Emergency Medical Technicians & St. John Ambulance
Emergency Medical Services Instructor course (EMSI) - Instructor Training
Kenya Council of Emergency Medical Technicians & St. John Ambulance