Zainab Alkandari

• Collaborated with stakeholders and IT teams to develop and improve business applications and data processes
• Supported dashboard development using SAP HANA, improving visibility of operational and financial data
• Gathered requirements and translated business needs into technical specifications for system improvements
• Supported system testing, data validation, and governance processes to ensure data accuracy and consistency
• Contributed to digital transformation initiatives through process optimisation and system evaluation

• Supported live data operations and hardware systems across high-profile events, including UEFA Europa League fixtures (Rangers, Aston Villa, Nottingham Forest) and Scotland World Cup qualifiers
• Maintained and monitored server room operations, ensuring uninterrupted live data streaming and system reliability in high-pressure environments
• Collected and validated real-time sports data across multiple competitions, ensuring high accuracy under strict time constraints
• Collaborated with football analysts across international teams (Greece, Belarus, Denmark, France), supporting cross-border data operations
• Troubleshot technical issues in real time, maintaining data integrity and system performance during live events
• Identified workflow inefficiencies and contributed to improvements in data collection and reporting processes

Collaborated with internal stakeholders, IT teams, and external partners within the banking sector to support the development and improvement of business applications and data processes. Played a key role in gathering requirements and translating business needs into technical specifications, contributing to the implementation of cloud-based SaaS applications and SAP HANA dashboards to enhance reporting, system integration, and decision-making.

Developed and supported dashboard reporting using SAP HANA, enabling improved visibility of operational and financial data. Contributed to the evaluation and comparison of different applications and systems to support project management, system selection, and process optimisation.

Supported system testing, data validation, and governance processes as part of digital transformation initiatives, ensuring data accuracy, consistency, and alignment with organisational standards.

Worked cross-functionally to improve data workflows, maintain structured documentation, and support operational reporting, ensuring systems were reliable, scalable, well-documented, and aligned with business requirements.