Zainab Naseer
London,UK
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking and Experienced hospitality professional with focus on delivering exceptional guest services. Proven track record of enhancing guest experiences through personalised attention and extensive knowledge of local attractions. Skilled in managing reservations, coordinating events, and addressing guest concerns with friendly and professional approach.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Retail Officer
OCS and Guardian Security Company
- Company Overview: I have worked with OCS and Guardian Security Company to cover UAL universities in London & many Barclay Banks.
- I have worked with Guardian as Retail Officer, wherein I covered shopping malls, such as; Finwick Shopping Mall.
Concierge Security
Wise k9
Wandsworth, london
08.2025 - 03.2026
- Delivered exceptional service to VIP guests, exceeding expectations.
- Maintained up-to-date knowledge of local attractions for better recommendations.
- Maintained professional demeanour whilst dealing with difficult situations.
- Worked closely with hotel staff to ensure consistent communication flow.
- Collaborated efficiently with team members for streamlined operations.
- Coordinated transportation arrangements for timely pick-ups and drop-offs.
- Organised special requests from guests, ensuring attention to detail.
- Managed front desk operations effectively during peak hours.
- Assisted in planning and booking local tours, enhancing holiday experiences.
- Handled complaints professionally, resolving issues promptly.
Relief Security Officer
Delta Watch
Canning Town
05.2024 - 07.2025
- Company Overview: Worked in corporate security with Delta Watch at Ballymore LCI in Canning Town.
- Worked in corporate security with Delta Watch at Ballymore LCI in Canning Town as a relief security officer.
- Worked in corporate security with Delta Watch at Ballymore LCI in Canning Town.
Building Security
Guardian Security Company
08.2024 - 05.2025
- Monitored building security and safety by performing tasks such as locking doors after operating hours; safeguarded property against damage or theft.
- Engaged in continuous professional development training programmes, staying updated on latest best practices in the field of building security.
- Monitored CCTV systems as part of building security surveillance.
- Upheld strict access controls for ensuring building security.
- Managed access control for staff and visitors, maintaining building security.
- Implemented key control policies that enhanced building security measures.
Event Security
G4S Secure Solutions
12.2024 - 02.2025
- Company Overview: I have covered events with Oracle Security Company in Tobacco Dock in London.
- Also covered events with Brigade Security Company in London.
- Coordinated various aspects of event security management, guaranteeing smooth proceedings.
- Reported any suspicious activities promptly, contributing towards event security.
- Ensured safety regulations were adhered to, enhancing overall event security.
Education
MBA Master In Business Administration - Business Administration And Management
University of west of Scotland
London 09.2024 - 09.2025
Skills
- Strong computer skills
- Leadership
- Management
- Lead a team
- Organizational skill
- Teamwork
- Leadership
- Good communication
- Administration Skills
- Corporate Security
- Static & Retail security
- Building security
- Response Security
- Mobile Patrol Officer
- Hospital security
- VIP clientele management
- Patience and positivity
- Hotel facilities promotion
- Hotel services knowledge
Certification
- Door Supervisor
- First Aid
- Fire Marshal
- Enhanced DBA
LANGUAGES
English
Beginner
Urdu
Beginner
Timeline
Concierge Security
Wise k9
08.2025 - 03.2026
Event Security
G4S Secure Solutions
12.2024 - 02.2025
MBA Master In Business Administration - Business Administration And Management
University of west of Scotland
09.2024 - 09.2025
Building Security
Guardian Security Company
08.2024 - 05.2025
Relief Security Officer
Delta Watch
05.2024 - 07.2025
Retail Officer
OCS and Guardian Security Company