Zainab Musa
Accountant
London
Summary
Motivated and detail-oriented Accounting & Finance undergraduate (Year 3) at Birkbeck, University of London, with 10+ years of office and administrative experience across financial services, customer operations, and small-business environments. Strong foundation in bookkeeping, financial documentation, reconciliations, and general office management. Proven ability to manage high workloads, communicate effectively, and maintain accurate records. Seeking an entry-level accounting or finance assistant role to apply my academic knowledge and practical experience.
Overview
9
9
years of professional experience
Work History
Office Assistant / Accounting Support
Property Service Experts
London
01.2022 - Current
- Supported daily bookkeeping tasks including sorting invoices, receipts, and financial documents.
- Assisted with basic accounting (Level 1) such as data entry, expense recording, and organising payment records.
- Prepared files for accountants and helped with VAT-related documents.
- Managed correspondence, filing systems, and general office duties.
- Improved document organisation and reduced processing time by maintaining structured records.
Administrative Assistant / Office Support
ThreeStudio Architecture & Engineering
01.2020 - 04.2022
- Managed office operations including filing, scheduling, document control, and data entry.
- Assisted with preparing basic financial documents and payment records.
- Provided support to managers and worked with confidential information.
- Helped maintain accurate logs, spreadsheets, and reports.
- Gained early experience in financial paperwork and office administration.
Call Centre Supervisor
Citruss tv
02.2017 - 01.2020
- Supervised a team of customer service agents, ensuring daily targets and service standards were met.
- Prepared daily performance reports and assisted with scheduling and training.
- Handled escalated cases and complex customer issues.
- Developed strong communication, leadership, and organisational skills.
- Coordinated between management and front-line staff to improve service delivery.
Education
BSc - Accounting and Finance
Birkbeck, University of London
01.2026
Diploma - Business Administration and Management, General
American University of Beirut
11/2017 - 03/2018
Skills
- Bookkeeping & data entry
- Basic financial reporting
- Invoice & receipt processing
- Bank reconciliation (beginner level)
- VAT documentation support
- Understanding of UK accounting basics
- Financial document organisation
- Office management
- Customer service & communication
- File organisation & record keeping
- MS Office (Word, Excel, Outlook)
- Problem-solving & attention to detail
- Team leadership (supervisor experience)
Additional Information
Fluent in English, Eligible to work in the UK, Strong interest in finance, bookkeeping, and business operations, Quick learner with ability to work under pressure
Custom Section
Bookkeeping & data entry, Basic financial reporting, Invoice & receipt processing, Bank reconciliation (beginner level), VAT documentation support, Understanding of UK accounting basics, Financial document organisation, Office management, Customer service & communication, File organisation & record keeping, MS Office (Word, Excel, Outlook), Problem-solving & attention to detail, Team leadership (supervisor experience)
References
Available upon request
Languages
English
Advanced
Arabic
Native
French
Intermediate
Software
Meta tarde 4
Ziwo
SAP
Microsoft office
Interests
Horse riding
Weight lifting
Runnig
Timeline
Office Assistant / Accounting Support
Property Service Experts
01.2022 - Current
Administrative Assistant / Office Support
ThreeStudio Architecture & Engineering
01.2020 - 04.2022
Call Centre Supervisor
Citruss tv
02.2017 - 01.2020
BSc - Accounting and Finance
Birkbeck, University of London
Diploma - Business Administration and Management, General
American University of Beirut
11/2017 - 03/2018