Zainab M. Abdi
Bracknell,UK
Summary
Dynamic professional with expertise in programme development, leadership, and strategic planning. Demonstrates proficiency in proposal development and fundraising, alongside monitoring and evaluation to ensure quality assurance. Skilled in capacity building and community-based EMS, with a strong focus on advocacy and networking. Adept at analytical thinking, problem-solving, and team building, fostering cross-cultural competence and organisational skills. Committed to advancing public relations through effective reporting and documentation. Career goals include leveraging strong work ethic to drive impactful initiatives within the sector.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
International Paramedic
South Central Ambulance Service
Bracknell, UK
2024.09 - 2026.01
- Carry out paramedic duties as part of an operational crew, working within scope of practice and adhering to protocols, procedures, SOPs and clinical guidelines, seeking appropriate clinical advice and/or support as required.
- Reduce inappropriate demand for emergency services by referring patients to appropriate health and social care agencies.
- Ensures a continuous duty of care to patients to the required HCPC Standards of Proficiency and within the scope of practice and competency of this role.
- Attend patients in a variety of clinical and non-clinical settings.
- Following SCAS clinical policies, protocols, procedures and SOPs administer drugs in accordance with national and local guidelines.
- Work as an effective member of a multi-professional team, giving support to non-registered staff as required.
- Promote Equality & Diversity and a non-discriminatory culture.
First Aid and Pre-hospital Emergency Care Delegate
International Committee of the Red Cross
Geneva
2025.08 - Current
- Implements health programmes within his/her geographic area or field of responsibility/ expertise.
- Develop a deep understanding of the health and emergency care system in given contexts
- Identify the support needed to improve the emergency response from the scene to the referral health structures
- Select adequate interventions to support and develop local capacity, and establish realistic project proposals in line with ICRC guidelines taking into account local realities
- Implement, supervise and evaluate activities according to set objectives, and build action plans according to needs and resources
- Ensure accurate staff management and safety and support local partners involved in the emergency response system
- Build working relationships amongst emergency response partners (State and non-State actors, including the International Red Cross and Red Crescent Movement)
- As an ambassador of the ICRC, maintain dialogue as necessary with all actors to ensure the work is carried out as securely and effectively as possible.
Emergency Medical Services Instructor (EMSI)
Kenya Council of EMTs
Nairobi
2014.01 - 2026.01
- Training OSH, First Aid, Fire Safety, Incident Command System, Emergency Medical Dispatch, EMT and Paramedic, psychological First aid, Basic Life Support, Advanced Cardiac Life support, Trauma, customer service, mental health courses et al.
- Teach the updated curriculum of emergency medical services.
- Participates in activities that promote the EMS school, to include student recruiting, program marketing events, customize various training package according to the client need.
- Participates in the planning, implementation, coordination, and evaluation of EMS educational program offerings.
- Prepares and delivers instruction either at the various EMS school, institutions or off-site, as needed; supervise the activities of course participants during instructional time.
- Teaches in other related programs as requested.
- Maintains a daily log of all course hours taught.
Head of Short Medical Courses
Kenya Red Cross Society
Nairobi
2020.03 - 2024.08
- Developed and implemented online learning programs in collaboration with Jones and Bartlett, increasing training accessibility and effectiveness by 40%.
- Facilitated continuous medical training for healthcare workers from multiple public hospitals, supporting Government hospitals in capacity building efforts and reaching over 200 healthcare professionals.
- Strengthened accident and emergency centre at Mama Lucy Hospital through comprehensive support and collaboration, resulting in 25% improvement in response time and 15% increase in patient survival rates.
- Implemented successful mentorship program for KRCS staff, resulting in 20% increase in staff satisfaction and 30% improvement in performance indicators.
- Designed, reviewed, and obtained approval from Ministry of Education for approved EMS curriculum in alignment with TVETA standards, enabling training of 500 EMS professionals annually.
- Implemented various EMS programs, delivering high-quality training materials and resources to 10 regions, reaching total of 1,000 first responders and achieving 95% participant satisfaction rate.
- Presented abstract on impact of Pre hospital Care on continuum of care at Africa Conference of Emergency Medicine (AFCEM), contributing to advancement of knowledge in field and sparking discussions on policy reforms.
- Successfully mobilized resources for program implementation, securing $500,000 in funding from various donors and achieving 20% increase in program budget.
- Successfully grew the department programs from 3 courses to 7 courses by 2024.
National Staff Officer
Priory of Kenya of the Order of St.John
Nairobi
2022.08 - 2025.08
- Provided constructive feedback to subordinates, fostering professional growth and development.
- Developed successful workflow strategies, optimising staff allocation and resources.
- Orchestrated strategic planning sessions, improving team collaboration.
- Conduct training needs analysis and over 500 training programs for all the specialties with the brigade
- Organizing for induction programs of leaders in the regions and making follow up to ensure the rank and file have been inducted.
- Working out projects which provide the involvement of members in social development projects.
- Oversee the closed regions and their programs.
Advanced Emergency Medical Technician, Emergency Medical Dispatcher & Paramedic
Emergency Plus Medical Services (EPLUS)
Nairobi
2013.12 - 2024.05
- Ensured 100% readiness of ambulance for immediate dispatch, resulting in prompt response to all emergencies.
- Conducted proper patient assessment and management as per protocol, achieving 95% adherence rate and ensuring accurate and timely medical interventions.
- Received and coordinated emergency calls, making well-informed decisions that saved lives within average response time of 10 minutes.
- Ensured accuracy and completeness of data records, resulting in 100% compliance rate with reporting requirements.
- Key Achievements
- Developed infection prevention and control section during COVID-19 pandemic in March 2020, in collaboration with team, resulting in comprehensive framework for preventing spread of infections.
- Developed innovative emergency dispatch protocol referencing system, enhancing accuracy and efficiency of emergency call responses.
- Improved response time by 20% through implementation of new protocol referencing system.
- Developed and delivered targeted trainings based on assessment findings, resulting in 90% increase in staff competency and adherence to emergency protocols.
Education
Certificate - Pedagogy Training
Kenya Technical Trainers College
Nairobi, Kenya 2022.09 - 2023.12
Bachelor of Science - Paramedical Science
Masinde Muliro University of Science & Technology
Kakamega, Kenya 2018.09 - 2022.12
Certificate - Emergency Medical Services Instructor
KCEMT & St. John Ambulance
Mombasa, Kenya 2013.05 - 2013.10
Certificate - Advanced Emergency Medical Technician
KCEMT & St. John Ambulance
Mombasa, Kenya 2012.09 - 2013.05
Skills
- Programme development
- Leadership
- Proposal Development & Fundraising
- Strategic planning
- Monitoring and Evaluation
- Capacity building
- Community-Based EMS
- Reporting and Documentation
- Analytical Thinking
- Quality Assurance
- Public Relations
- Organizational Skills
- Cross-Cultural Competence
- Advocacy & Networking
- Problem-Solving
- Team building
- Strong Work Ethic
Certification
- 2026-01 NATO and the future of global security and peace
- 2026-01 Advanced Life Support - Resuscitation Council UK
- 2023-05 Incident Command System | FEMA
- 2022-11 Joint Emergency Services & Interoperability (JESIP) Training | National Disaster Management Unit & St. John Kenya
- 2022-10 Learning and Development Advisor | St. John Kenya
- 2022-09 Pediatric Life Support Provider | American Heart Association
- 2021-03 Integrated Risk Management, Climate Change & Business Sustainability | Kenya Red Cross Training Institute
- 2020-03 COVID-19 Management – TOT | Kenya Red Cross Training Institute
- 2020-01 Basic Life Support & Advanced Cardiac Life Support Provider and Instructor | American Heart Association
- 2019-06 Pre-Hospital Life Support Provider & Instructor | NAEMT
- 2017-03 Incident Command System | FEMA
- 2016-11 National Disaster Response Team (NDRT) Induction & Simulation course | Kenya Red Cross
- 2016-10 Foundation in Disaster Management | IFRC & ICRC Societies
- 2015-03 CBRN HAZMAT Course | CBRN Centers of Excellence
Languages
English
Fluent
Swahili
Native
Somali
Intermediate
Accomplishments
2023-2025 Chairperson KENRED Sacco Society Ltd
2024 Digital Health Lead- Scientific Committee | Kenya Association of Muslim Medical Professionals (KAMMP)
2022 Best Paramedic Overall| Masinde Muliro University of science & Technology
2021 EMS Champion | Multi Stakeholder Partnership- Malteser International
2018 Best EMT & Best Team |Fire & EMS symposium & competition -KCEMT
References
References available upon request.
Timeline
First Aid and Pre-hospital Emergency Care Delegate
International Committee of the Red Cross
2025.08 - Current
International Paramedic
South Central Ambulance Service
2024.09 - 2026.01
Certificate - Pedagogy Training
Kenya Technical Trainers College
2022.09 - 2023.12
National Staff Officer
Priory of Kenya of the Order of St.John
2022.08 - 2025.08
Head of Short Medical Courses
Kenya Red Cross Society
2020.03 - 2024.08
Bachelor of Science - Paramedical Science
Masinde Muliro University of Science & Technology
2018.09 - 2022.12
Emergency Medical Services Instructor (EMSI)
Kenya Council of EMTs
2014.01 - 2026.01
Advanced Emergency Medical Technician, Emergency Medical Dispatcher & Paramedic
Emergency Plus Medical Services (EPLUS)
2013.12 - 2024.05
Certificate - Emergency Medical Services Instructor
KCEMT & St. John Ambulance
2013.05 - 2013.10
Certificate - Advanced Emergency Medical Technician
KCEMT & St. John Ambulance
2012.09 - 2013.05