Zainab Kureshi
Summary
Experienced with recruitment processes, team leadership, and talent acquisition strategies. Utilizes effective communication and strategic planning to enhance hiring outcomes. Track record of fostering collaboration and delivering results in dynamic environments.
Overview
6
6
years of professional experience
Work History
Learning & Development Trainer
So Energy, Chiswick
03.2022 - Current
- Tracked employee progress throughout development programs, providing timely feedback for adjustments as needed.
- Partnered with subject matter experts to ensure accuracy and relevance of training content.
- Provided coaching and mentorship to employees seeking professional growth opportunities.
- Collaborated with leadership to identify skill gaps, resulting in tailored development solutions.
- Developed customized eLearning modules for remote employees, supporting flexible work arrangements.
- Increased employee retention by developing engaging onboarding processes for new hires.
- Aligned training initiatives with organizational goals, ensuring strategic relevance in all programs.
- Promoted a culture of continuous improvement by introducing innovative learning methodologies and tools.
- Trained and mentored 300+ new personnel hired to fulfill various roles.
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated virtual, in-person and blended learning sessions.
- Developed job-specific competencies and performance standards.
- Assessed business needs proactively, anticipating necessary skills development for long-term success.
- Improved team productivity through facilitating collaborative learning sessions and workshops.
- Designed competency-based assessments to measure learning outcomes and drive performance improvements.
- Provided coaching and mentoring to employees.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Talent Acquisition (Secondment)
So Energy
12.2024 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced talent acquisition efficiency by streamlining recruitment processes and utilizing innovative sourcing strategies.
- Increased employee retention rates with targeted talent acquisition strategies and consistent follow-ups with candidates.
- Coordinated with HR on talent acquisition strategies to attract top talent for key roles within the support department.
- Contributed to talent acquisition strategies by collaborating with hiring managers to identify candidate requirements and draft compelling job descriptions.
- Collaborated with management to identify workforce needs and create targeted talent acquisition strategies.
- Developed strong relationships with industry professionals to expand talent acquisition network.
- Maintained confidentiality of candidate and company information, upholding professional standards throughout the talent acquisition process.
- Conducted ongoing evaluation of talent acquisition metrics, utilizing insights to inform continuous process improvement initiatives.
- Supported talent acquisition efforts by working closely with recruiters to source high-quality candidates for open positions.
- Assisted in talent acquisition, interviewing candidates for key positions within the project team.
- Contributed to talent acquisition efforts by participating in interviews, evaluating candidates based on potential fit within the organization.
- Conducted thorough market research to stay informed of industry trends and competitor practices in talent acquisition strategies.
- Assisted in talent acquisition efforts through candidate screening, interview scheduling, and onboarding coordination for new hires within the organization.
- Streamlined talent acquisition strategies for improved efficiency and time-to-hire metrics.
- Implemented targeted talent acquisition initiatives to fill critical skill gaps within the organization.
- Led talent acquisition efforts to attract top candidates from diverse backgrounds, industries, and skill sets.
Recruitment Advisor
Bakkavor
10.2021 - 02.2022
- Drove continuous improvement efforts within the recruitment process by regularly evaluating metrics and adjusting strategies accordingly.
- Created detailed candidate profiles for hiring managers, highlighting relevant skills and experiences to streamline the interview process.
- Conducted comprehensive market research, identifying industry trends that informed strategic recruitment initiatives.
- Increased employee retention rates through conducting thorough exit interviews and implementing feedback-driven improvements to company culture.
- Enhanced candidate experience by streamlining the recruitment process and ensuring timely communication with applicants.
- Coordinated recruitment efforts across multiple departments, ensuring consistent processes and messaging for all potential candidates.
- Optimized job postings for search engine visibility, increasing overall reach to attract higher quality candidates.
- Successfully filled high-priority positions within designated time frames by utilizing creative sourcing methods when traditional approaches proved ineffective.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Client Advisor
Burberry
06.2021 - 10.2021
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Managed sensitive client information with utmost confidentiality, building trust and loyalty.
- Identified and pursued new business opportunities, contributing to growth of client base.
- Tailored communication style to match client preferences, resulting in higher satisfaction rates.
Client Advisor
Louis Vuitton - LVMH
08.2019 - 02.2021
- Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
Education
LLB - Law
De Montfort University
Skills
- E-learning design
- Organizational development
- Training delivery
- Coaching techniques
- Talent acquisition and retention
- Talent acquisition strategy
- Performance talent
- Scouting talent
- HR policies and procedures
- Strategy development
- Background checks
- Recruitment and selection
- HR strategy
- Training programs
Timeline
Talent Acquisition (Secondment)
So Energy
12.2024 - 05.2025
Learning & Development Trainer
So Energy, Chiswick
03.2022 - Current
Recruitment Advisor
Bakkavor
10.2021 - 02.2022
Client Advisor
Burberry
06.2021 - 10.2021
Client Advisor
Louis Vuitton - LVMH
08.2019 - 02.2021
LLB - Law
De Montfort University
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