Zainab Humaira
Summary
Compassionate professional with strong communication and organizational skills, adept at coordinating schedules and managing administrative tasks. Proficient in medical and standard software, with a proven ability to maintain accurate records. Demonstrates empathy and effective problem-solving skills, committed to enhancing operational efficiency and user experiences. Dedicated to delivering high-quality support in diverse environments.
Overview
3
3
years of professional experience
Work history
Patient Care Administator
Afon Elai Partnership
2025.11 - Current
- Assisted in managing patient records to ensure accuracy and confidentiality.
- Supported communication with healthcare providers to facilitate treatment plans.
- Updated electronic health records to maintain data accuracy.
- Responded to incoming calls to provide assistance with enquiries.
- Coordinated patient follow-ups to enhance health management.
- Helped train new staff members to promote team development.
- Organised digital and manual filing systems.
- Gained IT skills from assisting patients with bookings and creating patient letters.
Previously a Student Midwife
Cardiff university
2023.09 - 2025.06
- Previously, a midwifery student, which resulted in gaining communication, time management, and critical-thinking skills.
- Managed emergencies effectively by implementing appropriate interventions promptly.
- Ensured compliance with hospital policies and procedures at all times.
- Complied with regional and national health legislation to mitigate risks.
- Handled emergencies focused on achieving positive outcomes.
Education
A-Levels - Sociology
King Edwards VI Sixth Form
Lichfield 09/2021 - 05/2023
NVQ Level 3 - Double Health and Social Care
King Edwards VI Sixth Form
Lichfield 09/2021 - 05/2023
GCSEs - References upon request
King Edwards VI School
Lichfield 09/2016 - 05/2021
Skills
Communication
Problem Solving
Decision Making and Analysis
Record-keeping
Telephone etiquette
Self-discipline
Affiliations
- Painting + Digital Art
- Photography
Languages
Bengali
Advanced
References
References available upon request.
Timeline
Patient Care Administator
Afon Elai Partnership
2025.11 - Current
Previously a Student Midwife
Cardiff university
2023.09 - 2025.06
A-Levels - Sociology
King Edwards VI Sixth Form
09/2021 - 05/2023
NVQ Level 3 - Double Health and Social Care
King Edwards VI Sixth Form
09/2021 - 05/2023
GCSEs - References upon request
King Edwards VI School
09/2016 - 05/2021