Zainab Hersi
London,UK
Summary
Customer-orientated, strategic-thinking Sales Professional with over 3 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work history
Globa
Mace
London
02.2018 - 02.2020
- Generate reports on Excel to conduct trend analysis for social media content, identifying niche to optimize organic reach from 13% to 27% in a span of 3 months
- Utilize CRM platforms including Salesforce to service 50+ clients daily, working with sales team to identify pain points and marketing opportunities for success stories
- Selected, trained and performance-managed staff to build results-focused team.
- Oversaw records covering purchasing transactions, distribution flow and stock storage.
- Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
- Directed daily operations to achieve maximum output and reduce costs.
- Established operational and administrative procedures and enforced controls.
Director and Coordinator
sale For Grenfell Tower, Queens Park Primary School
London
06.2017 - 07.2017
- Contacted Queens Park Primary School and organised a cake sale after the tragic event of Grenfell
- Provided 250+ cakes and treats in a short time and sold them over several different stands
- Managed a small team of 8 to help make sells
- Made a profit of about £800 and donated to the families which suffered through the tragedy.
- Scheduled meetings to discuss progress of projects and tasks.
- Created digital file classification system for company-wide use.
Volunteer Lead
Second Harvest
London
03.2016 - 03.2017
- Coordinated 3 events with team members regarding food rescue charities at local businesses, generating 50 tons of vegetables and fruits to donate to 500+ homeless shelters
- Provided 105+ vegetable meals daily to front-line workers to help prevent 70M+ pounds of greenhouse gasses
- Maintained volunteer schedule and rotation of duties.
- Performed skill assessments to link volunteers to roles matching individual skills and competencies.
- Trained recruited volunteers by developing and implementing skill based training programs.
- Established relationships and maintained communications with organisations, businesses and community groups to scope and recruit volunteers.
- Developed and managed external stakeholder partnerships with universities, colleges and volunteering hubs.
- Processed program and volunteer data to distribute reports to key stakeholders.
- Communicated goals and objectives of volunteer program to internal and external stakeholders.
Education
BSc (Hons) - Computer Science
Westminster University London
Applied Science | AS Computer systems
Paddington Academy Sixth
2018
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Paddington Academy London
2016
Skills
- SKILLS & INTERESTS
- Skills:
- Java
- Net
- Python
- C#
- SQLite
- Mobile Application Development
- Web Dev
- R language
- SQL
- HTML
- CSS
- JavaScript
- Salesforce
- Microsoft Office (Excel, PowerPoint)
- Sales pipeline management
- Energetic
- Idea generation
- Social media savvy
- Pilot project management
- Sales territory growth
- Excellent communication skills
- Customer rapport
- Customer acquisition and retention
- Financial records analysis
- Communication and engagement techniques
- Profit and revenue-generating strategies
- Technical presenting
- Roadmap creation
- Lead generation
- Market intelligence
- Complex project negotiations
Interests
Chess, Painting, Spoken word, Tennis, Netball
Timeline
Globa
Mace
02.2018 - 02.2020
Director and Coordinator
sale For Grenfell Tower, Queens Park Primary School
06.2017 - 07.2017
Volunteer Lead
Second Harvest
03.2016 - 03.2017
BSc (Hons) - Computer Science
Westminster University London
Applied Science | AS Computer systems
Paddington Academy Sixth
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Paddington Academy London
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