Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Zainab Fatima

Durham

Summary

Highly organised and detail - oriented professional with experience supporting business operations, managing data, and coordinating across teams in fast paced environments. Skilled in administration, reporting, and stakeholder communication, with a strong ability to prioritise tasks and ensure smooth day to day operations. Currently seeking administrative or assistant roles within the UK. I have full right to work in UK and available for immediate start.

Overview

8
8
years of professional experience

Work history

Cluster Revenue Manager

PPHE Hotel group
2025.04 - Current

Overseeing Revenue Management for 2 properties - Park Plaza Leeds (187 rooms) Park Plaza Victoria London (299 rooms)

  • Coordinate daily operations across multiple departments, ensuring effective communication and workflow
  • Prepare and present reports for senior management to support decision making
  • Organise meetings, track action points, and follow up on deliverables
  • Maintain accurate records and ensure data integrity across systems
  • Liaise with internal and external stakeholders to support business functions

Revenue Manager

Accor Hotels
2022.07 - 2023.10

Pre Opening Project

Overseeing revenue management of 106 room upper midscale hotel consisting of 3 F&B outlets and banquets.

  • Supported the setup and organisation of new hotel operation, including systems and processes
  • Coordinated between sales, marketing and operations teams to ensure smooth execution
  • Managed reporting, documentation, and data analysis for business planning
  • Supervised a small team, ensuring efficient workflow and task completion

Revenue Management Consultant

Accor Hotels
2021.01 - 2022.06

Overseeing revenue management of 106 room upper midscale hotel consisting of 3 F&B outlets and banquets.

  • Produced reports and insights to support business strategy and planning
  • Coordinated communication between leadership and operational teams
  • Maintained accurate data records and monitored performance

Assistant Revenue Manager

Accor Hotels
2019.06 - 2020.12

Overseeing revenue management of 106 room upper midscale hotel consisting of 3 F&B outlets and banquets.

  • Organised meetings , prepared reports, and supported senior leadership
  • Assisted in daily operations and cross team coordination
  • Maintained documentation and tracked performance metrics

Management Trainee ( Leadership Programme)

Accor Hotels
2018.01 - 2019.06
  • Gained cross functional experience across operations and administration
  • Supported team coordination, reporting and training activities

Education

Bachelors in Hotel Management -

Institute of Hotel Management Aurangabad
2013 - 2017

10 + 2 or Equivalent -

La Martiniere Girls College

10 or Equivalent -

La Martiniere Gilrs College

Skills

  • Administrative Support & Office coordination
  • Diary and Meeting Management
  • Data Entry, Reporting & Analysis
  • Stakeholder and client communication
  • Document Preparation & Record Keeping
  • Organisation & Time Management
  • Problem Solving and multitasking
  • Team Support & Coordination
  • Process Improvement
  • Microsoft business tools (Word,Excel,PPT)

References

References available upon request.

Timeline

Cluster Revenue Manager

PPHE Hotel group
2025.04 - Current

Revenue Manager

Accor Hotels
2022.07 - 2023.10

Revenue Management Consultant

Accor Hotels
2021.01 - 2022.06

Assistant Revenue Manager

Accor Hotels
2019.06 - 2020.12

Management Trainee ( Leadership Programme)

Accor Hotels
2018.01 - 2019.06

Bachelors in Hotel Management -

Institute of Hotel Management Aurangabad
2013 - 2017

10 + 2 or Equivalent -

La Martiniere Girls College

10 or Equivalent -

La Martiniere Gilrs College
Zainab Fatima