Summary
Overview
Work History
Education
Skills
sections.external_links.name
Languages
Timeline
Generic

Zainab Aftab

Sheffield,South Yorkshire

Summary

As a customer assistant, I believe I am an enthusiastic, hard-working employee who's able to deliver outstanding services whilst working. I believe, I am a friendly and approachable person, bringing strong communication skills and I'm able to demonstrate the ability to listen to customer needs and ensure their satisfaction very well. I believe, I am quite responsible and dedicated when it comes to working in such environments. As well as this, I am a quick learner, and am able to easily pick up on new skills. I believe I also demonstrates proficiency in restock procedures, personal hygiene awareness, and safety protocols adherence.


As a henna artist I believe I am skilled in henna application techniques, artistic innovation, and craftsmanship appreciation, with a deep understanding of organic materials and skin allergies. Committed to providing patient guidance and aftersales care while maintaining high standards of aesthetic judgement. I believe being a henna artist has taught me how to not only build on communication skills but how to deal with difficult customers with patience and professionalism. I see myself as a creative henna artist with knack for intricate designs and client satisfaction. I am skilled in customising henna patterns to suit individual preferences, resulting in repeat clientele and positive word-of-mouth referrals. I am also known for enhancing special occasions with unique, culturally rich artistry that leaves memorable impression.

Overview

2
2
years of professional experience

Work History

Henna Artist

none
Sheffield, South Yorkshire
09.2022 - Current
  • Enhanced client satisfaction by creating intricate and personalised henna designs.
  • Developed a loyal customer base for repeat business through excellent artistry skills.
  • Ensured all tools were sanitised to maintain safety and hygiene standards.
  • Conducted consultations with clients to understand their design preferences, resulting in tailored service delivery.
  • Demonstrated utmost professionalism whilst interacting with diverse clientele.
  • Regularly updated portfolio for showcasing latest designs, attracting new clients.
  • Provided exceptional customer service, leading to positive feedback and referrals.
  • Worked at various events such as weddings, festivals and holidays providing unique henna art services.
  • Collaborated closely with other artists on larger projects enhancing team performance.
  • Stayed abreast of latest trends in henna designs improving personal skillset and versatility.
  • Delivered prompt service without compromising on quality of the artwork produced.
  • Managed appointments efficiently to ensure minimal waiting time for clients.
  • Utilised social media platforms effectively for marketing services, increasing visibility in local market space.
  • Practiced patience and precision whilst applying complex designs ensuring accuracy every time.
  • Carried out aftercare advice sessions post application, contributing to longevity of designs.
  • Showcased ability to work under pressure maintaining high-quality output during peak times.
  • Created a relaxed atmosphere during application process alleviating any client anxiety.
  • Participated actively in community events offering free demonstrations, boosting brand awareness.
  • Organised time and resources for smooth and orderly workflow.
  • Adapted to different creative demands to help achieve artistic vision.
  • Received and actioned feedback to improve contribution to overall performance.
  • Evaluated quality of work, making tweaks, adjustments and modifications to refine output.

Customer employee

Marks & Spencer
Sheffield, South Yorkshire
12.2023 - 12.2023
  • Managed stock levels for optimum product availability.
  • Supported the management in inventory control for efficient stock management.
  • Monitored product levels to maintain well-stocked, visually-appealing sales floor arrangements.
  • Supported smooth workflow by helping staff across multiple store areas.
  • Restocked shelves, facing up products, checking dates and verifying prices.
  • Resolved customer issues efficiently, seeking support from supervisor when necessary.
  • Assisted customers on the shop floor, locating items.
  • Improved customer service by answering inquiries accurately and swiftly.

Education

GCSEs - Maths

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - English Language

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - English literature

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - Biology

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - Chemistry

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - Physics

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - German

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - Religious Education

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - Geography

King Edwards VII School
Sheffield
05.2022 - 07.2022

GCSEs - Health & Social Care

King Edwards VII School
Sheffield
09.2020 - 03.2022

A-Levels - Maths

King Edwards VII 6th Form
Sheffield
05.2024 - 06.2024

A-Levels - Geography

King Edwards VII 6th Form
Sheffield
05.2024 - 06.2024

A-Levels - Psychology

King Edwards VII 6th Form
Sheffield
05.2024 - 06.2024

Bachelor of Arts - Accounting and Finance

Sheffield Hallam University
Sheffield
09.2024 -

Skills

  • Patience and tolerance
  • Restock procedures
  • Communication excellence
  • Personal hygiene awareness
  • Aesthetic judgement
  • Craftsmanship appreciation
  • Henna application techniques
  • Artistic innovation
  • Knowledge about organic materials
  • Patient guidance
  • Aftersales care knowledge
  • Understanding of skin allergies
  • Safety protocols adherence
  • Attention to Detail
  • Organised
  • Business management
  • Customer service experience

Languages

Urdu
Fluent
English
Fluent

Timeline

Bachelor of Arts - Accounting and Finance

Sheffield Hallam University
09.2024 -

A-Levels - Maths

King Edwards VII 6th Form
05.2024 - 06.2024

A-Levels - Geography

King Edwards VII 6th Form
05.2024 - 06.2024

A-Levels - Psychology

King Edwards VII 6th Form
05.2024 - 06.2024

Customer employee

Marks & Spencer
12.2023 - 12.2023

Henna Artist

none
09.2022 - Current

GCSEs - Maths

King Edwards VII School
05.2022 - 07.2022

GCSEs - English Language

King Edwards VII School
05.2022 - 07.2022

GCSEs - English literature

King Edwards VII School
05.2022 - 07.2022

GCSEs - Biology

King Edwards VII School
05.2022 - 07.2022

GCSEs - Chemistry

King Edwards VII School
05.2022 - 07.2022

GCSEs - Physics

King Edwards VII School
05.2022 - 07.2022

GCSEs - German

King Edwards VII School
05.2022 - 07.2022

GCSEs - Religious Education

King Edwards VII School
05.2022 - 07.2022

GCSEs - Geography

King Edwards VII School
05.2022 - 07.2022

GCSEs - Health & Social Care

King Edwards VII School
09.2020 - 03.2022
Zainab Aftab