Zaina Hussain
London ,England
Summary
Compassionate and motivated student with hands-on experience in youth mentoring, hospital work experience and volunteering within community support services. Trained in safeguarding, active listening and solution-focused techniques to support young people’s emotional wellbeing and confidence. Strong communicator with the ability to stay calm under pressure and work effectively in team environments.
Overview
1
1
year of professional experience
Work history
Assistant leader
Empower Youth Limited
London, Leyton
2024.12 - Current
- Assisted in organising and setting up inside areas to facilitate community events.
Leading a program of enriching young children's activities focused on growth and skill building. - Responsible for taking children on external trips and back, including head counts and risk assessments.
- Reporting directly to the Program Lead.
Volunteer at homeless drive
Crescent of hope
London, Ilford
2024.11 - 2025.11
- Used excellent listening skills, empathy and friendly approach to provide best possible care for service users.
- Assisted in coordinating food drives, collecting and distributing donations to local food banks, aiding those in need.
- Created welcoming, friendly and safe environment for families and service users through rapport building.
Work experience
Wexham Park Hospital
Berkshire
2025.07 - 2025.07
- Shadowed junior doctors and consultants both in a clinical setting and hospital ward.
- Observed how they review patients, take notes, order tests, review scans and make plans for treatments.
- Learned the importance of history taking while actively listening to patients.
Youth mentor
Solution Focused
London
2024.12 - 2025.07
- Completed a six-week training programme in active listening, goal-oriented questioning and solution-focused support.
- Provided one-to-one mentoring for younger students experiencing low confidence, low motivation, or peer relationship challenges.
- Helped students identify personal strengths and set small, achievable goals to improve wellbeing and engagement.
- Developed strong communication, empathy and non-judgemental listening skills through structured mentoring sessions.
- Maintained calm, supportive and professional boundaries during difficult or emotional conversations.
Education
A-Levels - Psychology
Chingford Foundation Sixthform
London A-Levels - Biology
Chingford Foundation Sixthform
London A-Levels - Business Studies
Chingford Foundation Sixthform
London 09.2025
Skills
- Active listening & solution-focused mentoring
- Safeguarding children (Level 1 & 2 – Children First)
- Empathy and rapport building- supporting young people with emotional and social challenges
- Risk assessment & supervision on school activities
- Calm communication in high-stress situations
- Teamwork and leadership
- Organisation and event coordination
Timeline
Work experience
Wexham Park Hospital
2025.07 - 2025.07
Assistant leader
Empower Youth Limited
2024.12 - Current
Youth mentor
Solution Focused
2024.12 - 2025.07
Volunteer at homeless drive
Crescent of hope
2024.11 - 2025.11
A-Levels - Psychology
Chingford Foundation Sixthform
A-Levels - Biology
Chingford Foundation Sixthform
A-Levels - Business Studies
Chingford Foundation Sixthform