Zain Ul Abideen
Winche
Summary
Accomplished professional with extensive expertise in customer care and support, time management, and teamwork. Demonstrates exceptional communication, conflict resolution, and problem-solving skills. Proficient in hygiene, safety protocols, and care protocols. Adept at financial budgeting, professional training delivery, and HR policies implementation. Known for a result-driven approach with significant experience in product launch expertise, business development, operations oversight, staff recruitment and retention, and leadership development. Committed to driving organisational success through strategic initiatives and continuous improvement.
Driven professional with exceptional leadership qualities and strategic planning capabilities. Skilled in operational management and team development, demonstrating ability to drive business growth and streamline processes. Eager to leverage these competencies to make significant contributions in Healthcare role.
Overview
9
9
years of professional experience
2031
2031
years of post-secondary education
1
1
Certification
Work history
General Manager
Wingstop
London
2025.02 - 2025.03
- Promoted to General Manager after demonstrating strong leadership and operational skills
- Supervise staff, ensure compliance with hygiene and safety standards
- Manage scheduling, inventory, and day-to-day operations
- Helped in Opening 3 new restaurants and developing around 50-70 new crew members and 10-15 managers.
Assistant Manager
Wingstop
London
2024.07 - 2025.02
- Led team operations, trained new staff, and supported senior management
- Provided high-level customer service and handled escalated issues
- Helped in increasing sales on Deliveroo from 30% to 55% of daily sales by using different strategies.
Shift Manager
Wingstop
London
2024.04 - 2024.07
- Oversaw daily shift operations and ensured staff adherence to company standards
- Supported team performance and customer service delivery
- Handled finance management, scheduling, and opening/closing duties
- Helped 3 new crew members to get on step up program to become Managers.
Healthcare Worker
Nova Healthcare
Uxbridge, Hillingdon
2023.12 - 2024.04
- Assisted patients with daily living tasks, including mobility, hygiene, and meals
- Ensured safety and comfort for elderly and vulnerable individuals
- Maintained clear documentation and followed care protocols
- Helped 2 patients on one to one calls.
Store Manager
Wunderwings
Slough, Berkshire
2023.06 - 2023.12
- Delivered exceptional customer service in high-volume environment
- Managed point-of-sale transactions and stock displays
- Supervised staff and ensured smooth daily operations
- Oversaw inventory, shift planning, and compliance with health and safety policies
- Managed staff of 12 people and all their Rota and financials
Dispatch Operative
Around Noon
Slough, Berkshire
2023.02 - 2023.06
- Prepared and packed food products efficiently while meeting strict hygiene and quality standards
- Worked as part of fast-paced team to meet daily order targets
- Maintained cleanliness and safety throughout production area
- Helped in peak times to deliver orders almost 30% of greater volume then normal time
Senior Elementary School Educator
School Education Department
Jhelum, Punjab
2018.03 - 2023.01
- English teacher
- Taught to more then 200 students in different classes
College Training Internee
Government Degree College for Boys
Jhelum, Punjab
2016.09 - 2017.08
- Taught English language and literature to over 100 Intermediate and Bachelor students
Education
Bachelor of Commerce - Commerce
University of Punjab
Jhelum 2008.09 - 2012.05
Master of Art - English Language & Literature
National University of Modern Languages
Lahore 2014.02 - 2016.02
M.Sc - Management (With Project Management)
BPP
London 2023.02 - 2024.05
Mandatory Healthcare Training - Healthcare
Coral & Reed
London /2024 - 2024.01
Skills
- Customer care and support
- Teamwork
- Conflict resolution
- Problem-solving
- Knowledge of hygiene, safety protocols
- Financial budgeting
- Professional training delivery
- HR policies implementation
- Result-Driven approach
- Product launch expertise
- Business development
- Operations oversight
- Staff recruitment and retention
- Leadership development
Affiliations
- Long Drives, Travelling, Reading
Certification
UK full driving license
Languages
English
Fluent
Urdu
Native
Timeline
General Manager
Wingstop
2025.02 - 2025.03
Assistant Manager
Wingstop
2024.07 - 2025.02
Shift Manager
Wingstop
2024.04 - 2024.07
Healthcare Worker
Nova Healthcare
2023.12 - 2024.04
Store Manager
Wunderwings
2023.06 - 2023.12
M.Sc - Management (With Project Management)
BPP
2023.02 - 2024.05
Dispatch Operative
Around Noon
2023.02 - 2023.06
Senior Elementary School Educator
School Education Department
2018.03 - 2023.01
College Training Internee
Government Degree College for Boys
2016.09 - 2017.08
Master of Art - English Language & Literature
National University of Modern Languages
2014.02 - 2016.02
Bachelor of Commerce - Commerce
University of Punjab
2008.09 - 2012.05
Mandatory Healthcare Training - Healthcare
Coral & Reed
/2024 - 2024.01