Zain Raja
Slough,SLG
Summary
Driven professional with strong analytical and problem-solving skills, bringing deep expertise in data analysis and project management. Demonstrates excellent communication abilities and keen eye for process improvement. Ready to leverage skills to drive business success and deliver impactful solutions.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work history
Senior Business Analyst
IRIS Software Group Limited
Slough, Slough
2025.11 - 2026.03
- Supported end-to-end requirements gathering, documentation, and validation for complex business initiatives, ensuring stakeholder alignment.
- Translated strategic objectives into functional and non-functional requirements for organisational alignment.
- Facilitated workshops, stakeholder interviews, and cross-functional sessions to clarify requirements and design solutions, driving consensus among teams.
- Conducted process analysis and redesign to optimise workflows and mitigate operational risks.
- Mapped current business processes and recommended improvements for new company products to enhance functionality.
- Collaborated with product owners, developers, architects, and QA teams to ensure feasibility and traceability of solutions.
- Developed and maintained business artifacts, including user stories, business rules, process maps, use cases, and acceptance criteria.
- Performed XML schema (XSD) analysis to validate data structures and ensure compliance with standards.
Business Analyst
IRIS Software Group Limited
Slough, Slough
2022.04 - 2025.11
- Communicated with stakeholders to confirm technology alignment and propose solutions.
- Coordinated stakeholder meetings to discuss requirements and present product demonstrations.
- Extracted business information from files and historic data to inform development requests.
- Analysed customer complaints to pinpoint areas for improvement.
- Recognised workflow constraints and assisted in implementing improvements.
- Addressed customer inquiries by attempting to replicate issues and suggesting solutions.
Associate Business Analyst
IRIS Software Group Limited
Slough, Slough
2019.05 - 2022.04
- Supported strategic planning initiatives for applications, ensuring alignment with end-user goals.
- Documented and reported product improvements to product managers, enhancing product versatility.
- Communicated with stakeholders to resolve queries and showcase upcoming product features.
Quality Engineer
IRIS Software Group Limited
Slough, Slough
2018.02 - 2019.05
- Conducted expert testing on various software products within Iris to ensure high-quality standards.
- Developed comprehensive test cases for different Iris products.
- Facilitated automation of testing for consumer-facing applications and products to improve efficiency in identifying issues.
- Supported engineering team in designing and implementing measures to enhance product uniformity and improve customer experience.
- Coordinated with business analysts to establish quality standards and clarify desired outputs.
Quality Assurance Executive
Adestra
Oxford, Oxfordshire
2016.11 - 2017.12
- Supported quality assurance (QA) initiatives by executing comprehensive software testing processes.
- Performed diagnostic black box testing on software features to identify critical issues.
- Coordinated bug ticket management and streamlined workflows to enhance resolution efficiency.
- Provided analytical feedback to developers and managers regarding bugs and proposed enhancements.
- Helped create and maintain software testing plans aligned with business requirements.
- Utilised basic Linux commands to update environments with newest code changes.
Software Analyst
VMC Games
London, England
2016.07 - 2016.11
- Conducted detailed testing on Xbox game products to identify and outline bugs.
- Conducted software defect analyses through thorough playtesting, identifying critical issues for resolution.
- Tested and analysed Xbox game products, providing actionable feedback to improve quality.
- Supported major projects featuring prominent gaming titles, including FIFA.
- Updated managers on work progress, ensuring alignment with project timelines.
Education
BSc (Hons) - Computer Games Technology
Birmingham City University
United KingdomSkills
- Analytical mind / Problem Solving
- Teamwork
- Proficient in critical analysis and research
- Leadership in projects
- Motivation
- Time management by delivering objectives by deadline
- Adaptability in various scenarios and environments
- Innovative
- Quick at learning and understanding
- Agile methodology
Languages
English – Fluent
Urdu – Intermediate
References
References are available upon request.
Affiliations
- Playing sports (Football and Basketball
- Travelling
- Technology
- Swimming
Timeline
Senior Business Analyst
IRIS Software Group Limited
2025.11 - 2026.03
Business Analyst
IRIS Software Group Limited
2022.04 - 2025.11
Associate Business Analyst
IRIS Software Group Limited
2019.05 - 2022.04
Quality Engineer
IRIS Software Group Limited
2018.02 - 2019.05
Quality Assurance Executive
Adestra
2016.11 - 2017.12
Software Analyst
VMC Games
2016.07 - 2016.11
BSc (Hons) - Computer Games Technology
Birmingham City University