Zain Anwar

As a Sales Representative at City Night Hypermarket, I consistently provided exceptional service to customers by greeting them warmly, addressing their inquiries, and guiding them through product selections. I effectively communicated product features and benefits, assisting customers in finding the perfect items and facilitating their experience in the trial room. Committed to customer satisfaction, I ensured prompt retrieval of items from the stockroom and offered refreshments during wait times. Collaborating seamlessly with colleagues, I maintained professionalism and assisted with various tasks, including restocking merchandise and managing transactions. Diligent in time management, I prioritized punctuality and upheld store standards by organizing displays and promptly addressing any issues on the shop floor. During quieter periods, I proactively maintained cleanliness and tidiness, ensuring a welcoming environment for customers.

As a Customer Service Representative at Auto Wings Garage, I excelled in providing exceptional customer service at the front desk. I efficiently addressed customer inquiries and concerns regarding their vehicles, accurately documenting issues and scheduling appointments promptly. I was proactive in informing customers about company policies and special offers to enhance their experience and encourage repeat business. Handling both in-person and phone inquiries, I managed bookings, processed payments, and ensured seamless billing transactions. Committed to customer satisfaction, I prioritized hospitality by offering refreshments during wait times. Additionally, I fostered a collaborative team environment, readily assisting colleagues and maintaining a clean and inviting workspace during downtime.

As a self-employed Dropshipping Entrepreneur, I leveraged my keen market research skills to identify trending products. I established partnerships with suppliers, negotiated prices, and managed product logistics to ensure timely delivery. Utilizing Shopify and TikTok Ads, I crafted compelling ad campaigns featuring both video and image content to drive sales. Managing the entire order fulfillment process, I communicated with customers to confirm details, packaged orders efficiently, and arranged for shipment. Additionally, I handled payment processing, including both cash and credit card transactions, to ensure smooth transactions and customer satisfaction.

• Dedicated sustainability professional with a proven track record in sustainable coordination. Spearheaded community outreach efforts to promote environmental awareness and local conservation initiatives through engaging events and educational programs. Played a pivotal role in refining the organization's mission statement to prioritize sustainable growth under executive leadership guidance. Implemented innovative waste management systems, resulting in streamlined recycling processes and environmentally responsible disposal methods. Additionally, facilitated educational sessions on sustainability, including classes highlighting its importance and various sustainable goals. Organized impactful sustainable events, such as recycling drives and energy-saving campaigns in classrooms, as well as competitions promoting products made from sustainable materials.