zain alam

J.P. Morgan Chase – Advanced Software Engineering Simulation (Forage) · August 2025

• Set up local development environment by cloning a forked GitHub repository, installing dependencies with Maven, and troubleshooting build issues. (Skills: Git, GitHub, Maven, Java, IDE setup)
• Extended backend functionality by adding a REST controller in Spring Boot to expose user account balances. (Skills: Java, Spring Boot, REST APIs, JSON)
• Configured Apache Kafka to handle real-time message streaming between services, improving system scalability. (Skills: Apache Kafka, Java, distributed systems)
• Integrated H2 in-memory database to support data persistence and testing. (Skills: H2, SQL, database configuration, backend integration)
• Connected external REST APIs to retrieve and process financial data, applying dependency management and system integration. (Skills: REST API consumption, Java, JSON parsing)
• Implemented testing and debugging to validate functionality and minimize bugs before deployment. (Skills: JUnit, debugging, problem solving)

Project Manager & Developer | Docklands Creative – Business Operations Project ·

• Planned and delivered a workshop for potential new clients, leading a team to design and present. (Skills: Project management, client communication, teamwork)
• Presented outcomes at an industry event to non-technical stakeholders. (Skills: Presentation, documentation, technical translation)
• Researched, compared, and recommended digital tools for sales and invoicing, streamlining client workflows. (Skills: Business analysis, SaaS evaluation, solution design)

Software Developer | Docklands Creative – Maker Space App · 2022

• Collaborated with a small team to design and prototype a Maker Space booking application for client use. (Skills: Java, SQL, UI/UX design basics, Agile teamwork)
• Developed core functionality including user account management and booking workflows, ensuring smooth end-to-end usability. (Skills: Java, database integration, problem-solving)
• Created supporting documentation to outline features, technical requirements, and potential improvements. (Skills: Technical writing, requirements gathering)

• Exercised strong attention to detail whilst picking customer orders.
• Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
• Assisted in staff training to ensure operational efficiency.

• Delivered 100+ packages a day while maintaining accuracy and efficiency in past paced environment.
• Demonstrated time management by consistently meeting strive deadlines and route schedules.
• Ensured excellent customer service handling queries and issues professionally.

• Coordinated activities in toys department on shop floor and stock room, guaranteeing efficient stock management and excellent customer service.
• Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
• Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.