Zain Ajaib
London,UK
Summary
Dynamic and results-oriented professional with extensive experience in food industry, sales, and grocery delivery services. Proven track record in driving sales growth, managing inventory, and providing exceptional customer service. Skilled in collaborating within fast-paced environments and maintaining high standards of quality. Experienced in creating engaging experiences that enhance customer satisfaction and loyalty. Eager to leverage diverse skills and a deep enthusiasm for sales to contribute to team success and drive business growth.
Overview
5
5
years of professional experience
Work history
Delivery Driver
Ocado Group
, UK
01.2024 - 02.2025
- Unloaded deliveries and organised merchandise for display
- Assisted in managing inventory and maintaining a tidy, well-stocked backroom
- Tagged products with security sensors and prepared them for the sales floor
- Helped replenish shelves and supported customer-facing staff with stock queries
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability
- Built strong relationships with regular customers, fostering loyalty and positive feedback for the company
- Determined optimum route to meet schedule targets and satisfy customers
Sales Associate
Next
London, UK
05.2023 - 10.2023
- Assisted customers with wide selection of products and services.
- Kept shelves neat, clean and organised through visual merchandising.
- Worked flexibly across multiple customer access points.
- Maintained a tidy and organised retail space, ensuring a pleasant shopping experience.
- Delivered exceptional service by understanding customer needs and exceeding expectations.
- Collaborated with team members to achieve targets and contribute to a positive working environment.
- Demonstrated products effectively, resulting in increased interest and sales.
Crew Team Member
Smoothies Dessert Bar
London, UK
06.2020 - 05.2023
- Completed cleaning and serving tasks to high-quality standards
- customer engagment
- assist in taking order, providing dessert recommendations and ensuring a positive experience for guests
- Followed all company policies and procedures, including cash handling and security measures.
- Maintained high standards of cleanliness and hygiene in all areas, following health and safety guidelines.
- Adapted to various roles within the team as required, demonstrating flexibility and teamwork.
- Coordinated special promotions to increase customer engagement.
- online order support: facilitate online order for pick up and deliveries ensuring effiencent processing and communication
- Feeding Managment: Collect customer feedback and reviews to improve menu offerings and service quality
- Managed inventory levels, restocking supplies and ingredients as needed to support kitchen operations.
Education
A-Levels - Business
New City College
09.2022 - 4 2023
GCSEs -
Oaks Park
09/2016 - 06/2021
Skills
- Customer service & sales support
- POS systems & cash handling
- Merchandising & stock replenishment
- Inventory management
- Complaint resolution
- Team collaboration
- Verbal communication & interpersonal skills
- Attention to detail & organisation
References
References available upon request.
Timeline
Delivery Driver
Ocado Group
01.2024 - 02.2025
Sales Associate
Next
05.2023 - 10.2023
A-Levels - Business
New City College
09.2022 - 4 2023
Crew Team Member
Smoothies Dessert Bar
06.2020 - 05.2023
GCSEs -
Oaks Park
09/2016 - 06/2021
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