Zaid Omary
Sunderland,Tyne and Wear
Summary
Motivated and gifted graduate with 3 years of mixed job background of providing technical, business related assistance. Adept at utilizing problem-solving skills to improve team performance. Honest and enthusiastic.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
sales/technical advisor
Falcon Computers LTD
Sunderland, tyne and wear
10.2023 - Current
- Improved system efficiency by diagnosing and rectifying technical issues.
- Enhanced operational effectiveness with troubleshooting and problem resolution for complex computer systems.
- Provided expert advice to clients, resulting in improved business processes.
- Built customised Gaming Systems for customers.
- Responded to Calls/Emails effectively resulting in high customers satisfaction.
- Managed stock levels for optimal business performance.
Internship in accounting services
EMED
Casablanca, Casablanca-Settat
12.2022 - 03.2024
- Managed and streamlined financial processes to improve workflow efficiency.
- Oversaw invoice processing, reduced errors significantly.
- Conducted bank reconciliations regularly, ensured accuracy of transactions.
Customer Service representative
Amazon
Casablanca, Casablanca-Settat
08.2022 - 11.2022
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Ensured smooth running of operations with timely preparation of reports.
Education
Master of Science - International Business Management
University of Sunderland
Sunderland 10.2023 - 11.2024
Bachelor of Business Administration - Economics
University Hassan 1st
Morocco 10.2019 - 07.2022
Baccalaureate - economics and management
Al qods High School
Morocco 09.2017 - 06.2019
Skills
- Market insightfulness
- Digital marketing
- Software installation and configuration
- Microsoft office suite proficiency
- Accounting basics
- Data entry speed
Affiliations
- Gaming
- Fitness
Languages
English
Fluent
French
Fluent
Arabic
Native
Spanish
Intermediate
Timeline
sales/technical advisor
Falcon Computers LTD
10.2023 - Current
Master of Science - International Business Management
University of Sunderland
10.2023 - 11.2024
Internship in accounting services
EMED
12.2022 - 03.2024
Customer Service representative
Amazon
08.2022 - 11.2022
Bachelor of Business Administration - Economics
University Hassan 1st
10.2019 - 07.2022
Baccalaureate - economics and management
Al qods High School
09.2017 - 06.2019
Similar Profiles
Dilipkumar RajbharDilipkumar Rajbhar
Computer Hardware & Networking Engineer at Yash Computers , Rucha ComputersComputer Hardware & Networking Engineer at Yash Computers , Rucha Computers
Muhammad Syualfian Mohamad RizalMuhammad Syualfian Mohamad Rizal
General Warehouse Assistant ( Part Time ) at Falcon Logistics Pte LtdGeneral Warehouse Assistant ( Part Time ) at Falcon Logistics Pte Ltd
Gagandeep SinghGagandeep Singh
Truck Driver at Falcon Xpress Transportation Group Inc.Truck Driver at Falcon Xpress Transportation Group Inc.
Scott PaceyScott Pacey
Bar staff at HogarthsBar staff at Hogarths
ANIEKAN EBONGANIEKAN EBONG
Senior Medical Officer at Federal Neuropsychiatric HospitalSenior Medical Officer at Federal Neuropsychiatric Hospital