Summary
Overview
Work history
Education
Skills
Languages
Timeline

Zahraa Abbas

Manchester

Summary

A reliable and motivated employee seeking a barista position. Offering excellent communication and good judgment. I am trustworthy and dedicated, with experience in serving customers. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Cashier

Oxfam Charity Shop
Hale Barns, Altrincham
08.2019 - 03.2020
  • Reduced customer wait times through optimised checkout processes.
  • Checked notes carefully to spot counterfeit currency.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Helped customers make product and service selections among range of options.
  • Counted change correctly and issued customer receipts.

Education

GCSEs -

Stretford Grammar School, Manchester
09.2016 - 06.2021
  • English Language grade 9
  • Mathematics grade 8
  • Geography grade 8
  • Religious Studies grade 8
  • Biology grade 7
  • Chemistry grade 7
  • Business Studies grade 7
  • English Literature grade 7
  • Physics grade 6
  • French grade 6
  • LAMDA Verse and Prose Grade 6 (Bronze award)

Skills

Excellent communication skills with those who are non verbal too

  • Cash handling
  • Queue management
  • Recipe building
  • Hospitality service expertise
  • Menu memorisation
  • Active listening
  • Speedy and efficient
  • Strong communication

Languages

English
Fluent
Urdu
Beginner

Timeline

Cashier - Oxfam Charity Shop
08.2019 - 03.2020
Stretford Grammar School - GCSEs,
09.2016 - 06.2021

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Zahraa Abbas