Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Zahra Waheed

Zahra Waheed

England ,Essex

Summary

Vast experience in effective and efficient operations. Displays outstanding knowledge and practical expertise to provide exceptional all-round service. Motivated with years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.

Overview

2
2
years of professional experience

Work History

Law Intern

Lex Nova Solicitors
08.2025 - 02.2026
  • Identified and implemented changes in business processes reflecting regulatory change.
  • Responded accurately to legal and contractual questions from internal and external stakeholders.
  • Interviewed individuals involved in legal proceedings gathering factual information about cases.
  • Engaged in pro bono work, offering legal advice to underserved communities under the guidance of experienced solicitors.
  • Used outstanding communication abilities to build positive staff, stakeholder and client relations.
  • Provided administrative support to legal teams, including scheduling appointments and managing correspondence.

Receptionist

MR Solicitors
03.2025 - 04.2025
  • Welcomed guests and clients in friendly, positive manner.
  • Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
  • Answered and directed incoming calls to relevant staff members using multi-line telephone system.
  • Maintained clean and orderly reception area to impress and welcome visitors.
  • Greeted visitors warmly, providing a professional first impression of the organisation.
  • Delivered polite, professional customer service to enhance business reputation through positive first impressions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Carried out basic day-to-day administrative tasks to support staff needs.
  • Responded to enquiries from clients, vendors and members of public.
  • Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.
  • Used Microsoft Office to track information, update records and write correspondence.
  • Monitored company compliance with regulatory standards and liaised with external agencies to support audits and certifications.

Retail Sales Associate

Primark
05.2024 - 02.2025
  • Resolved customer queries using active listening and problem-solving skills.
  • Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
  • Assisted customers in selecting products that best fit their personal needs and preferences.
  • Kept shelves neat, clean and organised through visual merchandising.

Education

Bachelor - Law

SOAS
London
2025 - 2028

A-Levels - English Lit, Philosophy&Ethics and Sociology

Trinity Catholic High School
London
2023 - 2025

GCSEs - Maths, English Lit&Lang, Religious Studies, Textiles, Food Tech and Spanish

Forest School
London
2023 - 2023

Skills

  • Legal research
  • Case analysis
  • Regulatory compliance
  • Client relationship management
  • Ethical judgement
  • Family law understanding
  • Multitasking efficiency
  • Administrative support
  • Customer service
  • Problem resolution

Languages

English
Proficient
C2
Urdu
Intermediate
B1

Interests

  • Pilates
  • Reading
  • Makeup

Timeline

Law Intern

Lex Nova Solicitors
08.2025 - 02.2026

Receptionist

MR Solicitors
03.2025 - 04.2025

Retail Sales Associate

Primark
05.2024 - 02.2025

Bachelor - Law

SOAS
2025 - 2028

A-Levels - English Lit, Philosophy&Ethics and Sociology

Trinity Catholic High School
2023 - 2025

GCSEs - Maths, English Lit&Lang, Religious Studies, Textiles, Food Tech and Spanish

Forest School
2023 - 2023
Zahra Waheed