Zahra Waheed
England ,Essex
Summary
Vast experience in effective and efficient operations. Displays outstanding knowledge and practical expertise to provide exceptional all-round service. Motivated with years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.
Overview
2
2
years of professional experience
Work History
Law Intern
Lex Nova Solicitors
08.2025 - 02.2026
- Identified and implemented changes in business processes reflecting regulatory change.
- Responded accurately to legal and contractual questions from internal and external stakeholders.
- Interviewed individuals involved in legal proceedings gathering factual information about cases.
- Engaged in pro bono work, offering legal advice to underserved communities under the guidance of experienced solicitors.
- Used outstanding communication abilities to build positive staff, stakeholder and client relations.
- Provided administrative support to legal teams, including scheduling appointments and managing correspondence.
Receptionist
MR Solicitors
03.2025 - 04.2025
- Welcomed guests and clients in friendly, positive manner.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Carried out basic day-to-day administrative tasks to support staff needs.
- Responded to enquiries from clients, vendors and members of public.
- Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.
- Used Microsoft Office to track information, update records and write correspondence.
- Monitored company compliance with regulatory standards and liaised with external agencies to support audits and certifications.
Retail Sales Associate
Primark
05.2024 - 02.2025
- Resolved customer queries using active listening and problem-solving skills.
- Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
- Assisted customers in selecting products that best fit their personal needs and preferences.
- Kept shelves neat, clean and organised through visual merchandising.
Education
Bachelor - Law
SOAS
London 2025 - 2028
A-Levels - English Lit, Philosophy&Ethics and Sociology
Trinity Catholic High School
London 2023 - 2025
GCSEs - Maths, English Lit&Lang, Religious Studies, Textiles, Food Tech and Spanish
Forest School
London 2023 - 2023
Skills
- Legal research
- Case analysis
- Regulatory compliance
- Client relationship management
- Ethical judgement
- Family law understanding
- Multitasking efficiency
- Administrative support
- Customer service
- Problem resolution
Languages
English
Proficient
C2
Urdu
Intermediate
B1
Interests
- Pilates
- Reading
- Makeup
Timeline
Law Intern
Lex Nova Solicitors
08.2025 - 02.2026
Receptionist
MR Solicitors
03.2025 - 04.2025
Retail Sales Associate
Primark
05.2024 - 02.2025
Bachelor - Law
SOAS
2025 - 2028
A-Levels - English Lit, Philosophy&Ethics and Sociology
Trinity Catholic High School
2023 - 2025
GCSEs - Maths, English Lit&Lang, Religious Studies, Textiles, Food Tech and Spanish
Forest School
2023 - 2023