Zahra Albarakat
Manchester
Summary
Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Administrator
Big Life Group
Longsight
01.2021 - Current
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Liquid Logic
Freelance Interpreter
Self Employed
12.2015 - 11.2025
- Translating and re-communicating both verbal and written messages from one language into another
- Over the phone interpreting
- Render spoken messages accurately, quickly, and clearly
- Convert concepts in the source language to equivalent concepts in the target language
- Translates legal documents including terminologies from original language to English
Administration/Receptionist
Tigris Barber Shop
Manchester
06.2019 - 12.2020
- Maintain filing system
- Ordering office supplies
- Answering phone calls, resolving queries where possible.
- Greeting customers and clients
- Organizing and scheduling client appointments
- Computer and literacy skills
- The current role is on part time position.
Teacher Assistant
Creative Learning Centre
Los Altos, CA
10.2012 - 06.2013
- Maintained an open, friendly, and cooperative relationship with each child and family.
- Kept track of individual portfolios of each child.
- Helped the lead teacher manage a classroom of children who are five years or younger
- Conducted activities for children, such as storytelling and projects
Assistant Manager
Dollar Tree Inc
Santa Clara, CA
03.2010 - 05.2012
- Trained Staff
- Cashier
- Monitored staff
- Resolved customer issues to their overall satisfaction
- Maintained an overall management style that follows company best practices
Education
BSc - Health Science - Community Health Promotion (Public Health)
San Jose State University
San Jose, CA 08.2008 - 05.2013
Skills
- Fluent in both Arabic and English languages (10 years), Community skills between families and students (2 years), Customer Service (3 years), Great listening skills
- Customer Service
- Time Management
- Microsoft Excel
- MS Office
- Organizational Skills
- Administrative Assistant
- Receptionist
- Scheduling
- Advanced typing speed
- IT troubleshooting
- Petty Cash
Certification
- Teaching assistant Level 1July 2019 to Present
- Community Interpreting Level 2December 2019 to Present
- Clean & Full UK Driving LicenceJuly 2019
ADDITIONAL INFORMATION
- Volunteer Work
- Breathe of California, San Jose, October 2011- March 2012Working under supervision of program director to carry out and prepare a set of scenarios and examples for the children to educate them about their breathing difficulties.Supervised 8 children of a primary school and encouraged them to participate in educational discussion regarding controlling asthma. I was involved in training and administered quizzes resulting in higher knowledge in controlling asthma.
- Project SHINE, Intern Assistant, San Jose, April 2012- May 2014Following my ambition to be an active member of society, I was responsible of supporting elderly individuals in developing their technological skills and encouraged them to study to achieve targets.I was liaising directly with area manager to coordinate different events and gatherings to ensure socialization.
- Authorized to work in the UK for any employer
- References available on request
Timeline
Administrator
Big Life Group
01.2021 - Current
Administration/Receptionist
Tigris Barber Shop
06.2019 - 12.2020
Freelance Interpreter
Self Employed
12.2015 - 11.2025
Teacher Assistant
Creative Learning Centre
10.2012 - 06.2013
Assistant Manager
Dollar Tree Inc
03.2010 - 05.2012
BSc - Health Science - Community Health Promotion (Public Health)
San Jose State University
08.2008 - 05.2013