ZAHEEB ALI
Strathaven,South Lanarkshire
Summary
Accomplished professional with expertise in time management and multitasking, adept at balancing store operations, supply chain, and team leadership. Demonstrates proficiency in inventory and supply chain management, applying academic knowledge to forecast demand and streamline deliveries. Skilled in supplier negotiation, securing competitive prices while fostering strong relationships. Offers hands-on financial oversight to sustain business growth through effective cash flow and budgeting strategies. Proven leadership in hiring, training, and mentoring teams to achieve high performance. Committed to customer service excellence, ensuring outstanding service and long-term loyalty.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Senior Retail Manager
DA Retail Ltd
Hamilton, South Lanarkshire
01.2016 - 11.2025
- Led and developed all aspects of busy retail operation within a family-run business, applying academic knowledge in International Supply Chain Management to ensure efficient store performance.
- Oversaw inventory management, including demand forecasting, stock monitoring, and delivery scheduling to guarantee product availability and minimise waste.
- Negotiated daily with suppliers to secure competitive pricing and high-quality stock, strengthening supplier relationships, and enhancing profitability.
- Managed financial health of the store through cash management, monitoring cash flow, and making strategic decisions to safeguard long-term sustainability.
- Introduced new delivery system that streamlined operations, improved customer satisfaction, and demonstrated ability to identify market trends and implement innovative solutions.
- Directed recruitment, hiring, and training of new colleagues, promoting teamwork, customer service excellence, and professional development.
- Cultivated positive workplace culture that encouraged accountability, adaptability, and continuous improvement.
- Maintained customer service excellence by ensuring every interaction reflected values of business.
- Balanced operational detail with strategic vision, elevating business and positioning DA Retail Ltd competitively in demanding retail environment.
- Formulated marketing campaigns for increased brand awareness.
- Facilitated staff appraisals, promoting culture of continuous improvement.
- Delivered briefings at company meetings, providing vital operational updates.
Education
Bachelor of Arts - International Supply Chain Management
Glasgow Caledonian University
Glasgow, Glasgow City 01.2019 - 01.2021
Higher National Diploma - Supply Chain Management
City of Glasgow College
Glasgow, Glasgow City 01.2017 - 01.2019
Personal Development Award - Information Technology in Business
City of Glasgow College
Glasgow, Glasgow City 01.2016 - 01.2017
Skills
- Time Management and Multitasking – Skilled at balancing diverse responsibilities across store operations, supply chain, and team leadership
- Inventory and Supply Chain Management – Applied academic knowledge to forecast demand, manage stock levels, and streamline deliveries
- Supplier Negotiation – Daily experience securing competitive prices and quality stock, building strong supplier relationships
- Financial Oversight – Hands-on management of cash flow and budgeting to sustain business growth
- Leadership and Team Development – Hiring, training, and mentoring colleagues to create effective and high-performing team
- Customer Service Excellence – Committed to delivering outstanding service and building long-term customer loyalty
LANGUAGES
Urdu – Fluent Level
Punjabi – Fluent Level
HOBBIES AND PERSONAL INTERESTS
Outside of work, I enjoy playing golf and regularly undertake private golf lessons at the weekend. It is a passion that allows me to challenge myself, improve my focus, and develop discipline, qualities that I also bring into my professional life. Golf is something I truly love to do in my downtime, and it provides a great balance alongside my career., Active involvement in charity work from a young age, supporting organisations such as the Well Foundation and Islamic Relief., Regularly contribute through organising football fundraisers for the Well Foundation and assisting with annual fundraising dinners for Islamic Relief., Invited to annual networking events with MHouse Tills, combining fundraising with opportunities to connect with like-minded individuals passionate about charitable causes., Committed to making time for community initiatives, reflecting a long-standing dedication to supporting those less
Timeline
Bachelor of Arts - International Supply Chain Management
Glasgow Caledonian University
01.2019 - 01.2021
Higher National Diploma - Supply Chain Management
City of Glasgow College
01.2017 - 01.2019
Senior Retail Manager
DA Retail Ltd
01.2016 - 11.2025
Personal Development Award - Information Technology in Business
City of Glasgow College
01.2016 - 01.2017