Customer Service Work Experience
Communicated effectively with customers to allocate appointments, resolve issues, and increase patient satisfaction.

Proactive and highly motivated A-level student studying politics, psychology and sociology with strong academic achievements and a variety of extra-curricular work experience which involve creative problem-solving abilities, interpersonal skills and taking initiative.
Communicated effectively with customers to allocate appointments, resolve issues, and increase patient satisfaction.
Identified common issues faced by the general public within a group setting, and used critical thinking skills to evaluate the most impactful and efficient solutions, which were presented to KPMG consultants.
Worked in Minister Jess Phillips' office to identify and problem-solve issues facing constituents, such as housing issues, court cases and queries within the Yardley constituency.
Created digital campaigns to promote mental health awareness within local communities as well as wider society.
Collaborated with team members to develop innovative ways of tackling mental health issues amongst the youth.
Won a high-achievers award at college for exceptional exam results.
Completed voluntary Extended Project Qualification (5000 word academic essay) in college.