Zafreen Jameel
Harrow,Middlesex
Summary
I am an English Literature student with a strong passion for storytelling and creative expression. I am an adaptable and proactive learner, confident in taking on new challenges. I thrive in diverse environments and value opportunities to connect with others. With a flexible approach, I integrate quickly into teams while remaining self-motivated when working independently. My experience in retail and hospitality has strengthened my communication, teamwork and customer service skills in fast-paced settings. I am looking for opportunities to contribute my skills and continue growing professionally and personally.
Overview
3
3
years of professional experience
Work history
Crew member
McDonald's
Harrow
2023.06 - 2025.08
- Greeted and assisted customers to deliver friendly service and maintain high customer satisfaction
- Handled transactions efficiently using POS systems, ensuring accuracy in cash handling
- Worked effectively in a fast-paced environment whilst managing multiple tasks during busy periods
- Participated in regular stock takes, helping manage inventory
- Maintained high standards of cleanliness by following health and safety regulations
- Communicated effectively with team members to ensure smooth operations, particularly during peak hours
Art technician
Nower Hill High School
Harrow
2024.04 - 2024.04
- Assisted during art lessons, working closely with teachers and supporting students.
- Organised and prepared art supplies and classrooms to ensure lessons ran smoothly.
- Played an active role in the planning and coordination of a student art exhibition, contributing to the logistics of installing large-scale works
- Assisted in curating selected pieces for display and contributed to the design and presentation of the exhibition space, including layout, lighting, and visual arrangement.
Brand associate
Hollister Co.
Watford, Hertfordshire
2022.10 - 2023.01
- Greeted and assisted customers, ensuring I remained a warm and approachable presence at all times.
- Processed customer transactions accurately and efficiently.
- Maintained high standards of shop floor presentation, ensuring displays were tidy and visually appealing.
- Restocked clothing and ensured fitting rooms were organised and presentable.
- Promoted seasonal items and in-store discounts effectively, contributing to increased customer satisfaction and sales.
Education
Bachelor of Arts - English Literature
University of Sheffield
Sheffield 2025.09 -
A-Levels -
Nower Hill High School
HarrowGCSEs -
Nower Hill High School
HarrowSkills
- Strong customer service and communication skills
- Creative thinking and visual awareness
- Teamwork and ability to work effectively in fast-paced environments
- Volunteering at a horse riding school, where I assisted with horse care and supported during lessons
- I am passionate about creative arts and visual culture, including film, photography, and theatre
Timeline
Bachelor of Arts - English Literature
University of Sheffield
2025.09 -
Art technician
Nower Hill High School
2024.04 - 2024.04
Crew member
McDonald's
2023.06 - 2025.08
Brand associate
Hollister Co.
2022.10 - 2023.01
A-Levels -
Nower Hill High School
GCSEs -
Nower Hill High School