Zafar Rasab
Woking,United Kingdom
Summary
A seasoned professional with extensive expertise in leadership acumen, crisis management, and contract negotiation techniques. Demonstrates exceptional decision-making competency and effective mentoring skills, driving growth initiatives and sales strategies to enhance business development. Proficient in financial literacy and regulatory compliance, ensuring robust operations management and brand development. Committed to staff development and customer service excellence while adhering to rules and regulations. Focused on achieving strategic business goals through innovative planning and employee management.
Overview
32
32
years of professional experience
7
7
years of post-secondary education
Work history
Director
ATZ Sales and Lettings
Woking, Surrey
08.2025 - Current
- Instituted cost control measures, mitigated financial risk.
- Conducted strategic planning sessions to drive corporate objectives.
- Optimised resource allocation to maximise productivity.
- Led team to streamline operations by implementing new strategies.
- Developed comprehensive business plans for company growth.
- Enforced compliance measures for adherence to industry standards.
- Drove process improvements, optimised workflow efficiency.
- Supervised staff training programmes with focus on skill enhancement.
- Identified and capitalised on growth opportunities in the market.
- Directed team to deliver high-quality customer service.
Director
Surrey Cars Guildford
Guildford, Surrey
02.2009 - Current
- Introduced new marketing campaigns, boosted brand image.
- Instituted cost control measures, mitigated financial risk.
- Supervised staff training programmes with focus on skill enhancement.
- Directed team to deliver high-quality customer service.
- Drove process improvements, optimised workflow efficiency.
- Initiated business development activities, expanded client base.
- Fostered a positive work environment, increased employee morale.
- Led team to streamline operations by implementing new strategies.
- Oversaw financial planning, ensured fiscal stability of the organisation.
- Championed change initiatives within the organisation for streamlined operations.
- Developed comprehensive business plans for company growth.
- Enforced compliance measures for adherence to industry standards.
- Established solid partnerships for enhanced market presence.
- Managed negotiations with clients to secure profitable contracts.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Managed business operations, financial performance and investments of company.
- Provided strategic insights for informed decision-making to board of directors.
- Monitored operations to assess and highlight results.
Estate agent
First Choice Estate agents
Woking, Surrey
09.2006 - 10.2011
- Enhanced customer satisfaction by promptly addressing enquiries and providing accurate property information.
- Assisted buyers in finding suitable properties according to their budget and requirements for successful purchases.
- Handled difficult situations calmly resolving disputes between landlords and tenants effectively.
- Facilitated smooth transactions by coordinating with solicitors, mortgage brokers, surveyors, and other estate agents.
- Negotiated contracts on behalf of clients resulting in favourable terms for both parties involved.
- Applied excellent negotiation skills during deal closing securing beneficial outcomes for clients.
- Utilised local market knowledge to advise clients on pricing strategies and housing trends, maximising profit opportunities.
- Drafted compelling property descriptions for online listings to attract potential buyers.
- Scheduled viewings for interested buyers, showcasing the best features of each property.
- Conducted regular market research keeping abreast with latest industry trends.
- Answered phone calls and emails from potential and existing customers.
- Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
- Showed residential properties and explained features, value and benefits of available homes.
- Managed and rented out rental properties.
- Updated online platforms with new listings to build buyer interest.
Shop keeper
Business owner
Woking, Surrey
06.2003 - 01.2008
- Replenished stock regularly to prevent shortages and maintain display aesthetics.
- Handled returns and exchanges professionally maintaining a high level of customer service.
- Monitored competitor activities, adjusting pricing strategy accordingly to remain competitive in market.
- Facilitated smooth checkout process by managing queues efficiently during peak hours.
- Ensured security measures are adhered to, preventing theft or loss within the store premises.
- Maintained cleanliness and organisation of shop floor to ensure welcoming environment for customers.
- Resolved customer complaints effectively, enhancing overall customer satisfaction and loyalty.
- Managed daily shop operations ensuring smooth customer service and efficient workflow.
- Adapted shop layout according to product demand patterns enhancing visibility of high-selling items.
- Built growing customer loyalty through strategic offers, promotions and consistent quality service.
- Handled staff rotas to ensure efficient store running whilst maintaining excellent profit margins.
- Established business goals and objectives to provide organisational direction toward growth and prosperity.
Taxi driver
Guildford Borough Council
Guildford, Surrey
01.1998 - 05.2003
- Followed procedures for handling lost items left behind by passengers.
- Communicated effectively with dispatchers about pick-up locations or potential delays.
- Documented daily logs detailing work hours, fares collected and distance travelled.
- Rendered first aid when necessary, providing immediate help in emergency situations.
Taxi driver
Woking Borough Council
Woking, Surrey
10.1995 - 12.1997
- Assisted with luggage handling, enhancing the customer experience.
- Achieved smooth rides by driving carefully and defensively at all times.
- Provided support for elderly or disabled passengers, ensuring a comfortable journey.
- Managed difficult driving conditions during inclement weather to ensure passenger safety.
Floor staff member
McDonalds
Guildford, Surrey
09.1993 - 09.1995
- Operated cash register accurately to prevent discrepancies in financial transactions.
- Collaborated with staff members, fostering a harmonious work atmosphere.
- Supervised fitting rooms whilst maintaining a tidy environment.
- Upheld company policies during shifts for compliance purposes.
Education
GCSEs - Maths, English , Science, Geography, History, IT, Languages German & Spanish
Bishop David Brown school
Woking, Surrey 09.1989 - 07.1993
Certificate of Higher Education - Motor Vehicle Engineering
Guildford Collage
Guildford, Surrey 09.1993 - 07.1994
Monument Hill School
Woking, Surrey 01.1987 - 07.1989
Skills
- Leadership acumen
- Crisis management expertise
- Contract negotiation techniques
- Decision-Making competency
- Effective mentoring
- Financial literacy
- Regulatory compliance knowledge
- Growth initiatives
- Sales growth strategies
- Customer Service
- Business development
- Employee management
- Financial management
- Operations management
- Brand development
- Strategies and goals
- Daily operations
- Staff development
- Rules and regulations
- Business planning
Languages
Hindi
Proficient (C2)
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
English
Proficient (C2)
Timeline
Director
ATZ Sales and Lettings
08.2025 - Current
Director
Surrey Cars Guildford
02.2009 - Current
Estate agent
First Choice Estate agents
09.2006 - 10.2011
Shop keeper
Business owner
06.2003 - 01.2008
Taxi driver
Guildford Borough Council
01.1998 - 05.2003
Taxi driver
Woking Borough Council
10.1995 - 12.1997
Floor staff member
McDonalds
09.1993 - 09.1995
Certificate of Higher Education - Motor Vehicle Engineering
Guildford Collage
09.1993 - 07.1994
GCSEs - Maths, English , Science, Geography, History, IT, Languages German & Spanish
Bishop David Brown school
09.1989 - 07.1993
Monument Hill School
01.1987 - 07.1989
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