Summary
Overview
Work history
Education
Skills
Custom
Timeline
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ZAEDA ASSANE

Leicester,Leicestershire

Summary

16 years of experience in the care sector, providing care for the elderly, disabled and vulnerable adults. I have kept myself updated on care standards and best practices through courses, the internet and the company policies.Worked as a senior carer in domiciliary care and residential home settings. I have ensured that staff was supported in carrying out safe working practices. I have ensured that service users were being delivered a high level of care by the staff working under my supervision. I have always worked to a high standard and expected the staff to also work at a high standard. Liaising with Social workers

Overview

17
17
years of professional experience
8055
8055
years of post-secondary education

Work history

Senior carer

Raageh care ltd
Leicester, East Midlands
04.2021 - 07.2022
  • Maintained detailed records of patients' health conditions and treatments.
  • Conducted regular checks at night, ensuring security for all occupants within the premises.
  • Provided compassionate care to elderly residents, ensuring comfort and safety.
  • Coordinated hospital appointments for timely medical attention when required.
  • Updated knowledge on latest caregiving techniques through regular professional development courses.
  • Facilitated communication between family members and healthcare staff regarding resident's progress.
  • Collaborated with multidisciplinary team to optimise patient outcomes.
  • Demonstrated patience whilst dealing with challenging behaviours from dementia patients.
  • Upheld dignity and privacy of residents during personal care tasks such as bathing and dressing.
  • Improved morale by creating a positive and supportive atmosphere within the facility.
  • Assisted residents with daily activities for maintaining quality of life.
  • Administered medications accurately following doctor's orders.
  • Dealt tactfully with sensitive situations around end-of-life care, offering emotional support to families as well as residents themselves.
  • Developed personalised care plans by liaising with healthcare professionals.
  • Monitored vital signs regularly for early detection of health issues.
  • Ensured cleanliness and tidiness of residents' quarters, promoting a healthy environment.
  • Managed emergencies promptly, minimising potential risks for residents' wellbeing.
  • Alleviated distress through active listening and empathy skills.
  • Supported clients with personal care tasks including dressing, showering and toileting, maintaining respect and confidentiality throughout.
  • Ensured prescribed medications were safely stored and correctly administered to maintain patient health.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored client health conditions and reported immediate issues to manager.
  • Submitted reports to manager regarding status of client.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
  • Involved clients in decision-making to promote independence.
  • Answered questions from clients, family members, and other carers.
  • Kept detailed records of care activities, condition changes and treatment responses.
  • Partnered with supervisors and social services team to help coordinate quality care.
  • Nurtured trusted rapport with clients, family members, and healthcare professionals.
  • Provided tailored support to family members through particularly difficult periods.

Care Assistant

Infinity care services
Leicester
04.2018 - 03.2021
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Provided emotional support to patients, improving their mental wellbeing.
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Administered medication to patients, ensuring proper health management.
  • Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Encouraged independence among patients whilst assisting them with tasks.
  • Maintained a calm demeanour during crisis situations thus providing reassurance to both the residents and their families.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Monitored client health conditions and reported immediate issues to manager.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.

Trainee Assessor

Hit Training
Nottingham
08.2014 - 10.2014
  • Participated in training and seminars to enhance skills and promote growth.
  • Adapted to new situations and learned new skills quickly.
  • Worked productively with team members to achieve common goals.
  • Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
  • Sought feedback actively and used it to improve performance.
  • Participated in staff meetings to discuss latest developments.

Care assistant

Abbey support and services
Leicester
08.2013 - 12.2013
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Aid in mobility exercises which resulted in improved physical strength among elderly residents.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Respected privacy and dignity of each resident during provision of care services.
  • Administered medication to patients, ensuring proper health management.
  • Encouraged independence among patients whilst assisting them with tasks.
  • Assisted in daily living activities for enhanced patient comfort.
  • Maintained a calm demeanour during crisis situations thus providing reassurance to both the residents and their families.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Provided emotional support to patients, improving their mental wellbeing.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
  • Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Care assistant

Care for you
Leicester
03.2013 - 07.2013
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Monitored vital signs of patients for early detection of health complications.
  • Administered medication to patients, ensuring proper health management.
  • Collaborated with healthcare team for effective patient care delivery.
  • Assisted in daily living activities for enhanced patient comfort.
  • Respected privacy and dignity of each resident during provision of care services.

Senior Care assistant

Select Care services
Leicester
11.2011 - 02.2013
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Monitored junior staff to assess care provisions and implement continued best practices.
  • Monitored client health conditions and reported immediate issues to manager.
  • Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
  • Administered medications in line with care plans and nursing team guidance.
  • Increased resident satisfaction by providing personalised care plans.
  • Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
  • Gained trust from families by maintaining confidentiality and professionalism in all situations.
  • Ensured clean and safe living environment by routine cleaning tasks.
  • Maintained accurate records of resident's progress and medical history.
  • Provided consistent and high-quality elder care, ensuring comfort and safety.
  • Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
  • Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
  • Received recognition for patient care from supervisors after demonstrating exceptional commitment to duty.
  • Co-ordinated with healthcare professionals for improved resident care outcomes.
  • Assisted others during emergency situations ensuring minimal harm towards any party involved.
  • Conducted regular health checks on residents to ensure wellbeing.
  • Assisted in daily personal care tasks, promoting independence amongst residents.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Completed care plan documentation to chart progress and improve resident health outcomes.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Submitted reports to manager regarding status of client.

Care assistant. Senior carer

Wymeswold Court Care
Wymeswold, Leicestershire
05.2011 - 10.2011
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Collaborated with healthcare team for effective patient care delivery.
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Encouraged independence among patients whilst assisting them with tasks.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Administered medication to patients, ensuring proper health management.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Respected privacy and dignity of each resident during provision of care services.
  • Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
  • Monitored vital signs of patients for early detection of health complications.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Maintained a calm demeanour during crisis situations thus providing reassurance to both the residents and their families.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Optimised patient satisfaction through compassionate, considered care and communication.

Care assistant

Carewatch
Leicester
07.2010 - 03.2011
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Monitored client health conditions and reported immediate issues to manager.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Submitted reports to manager regarding status of client.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.

Care assistant

Home Instead Senior Care
Leicester
03.2009 - 05.2010
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
  • Encouraged independence among patients whilst assisting them with tasks.
  • Respected privacy and dignity of each resident during provision of care services.
  • Collaborated with healthcare team for effective patient care delivery.
  • Assisted in daily living activities for enhanced patient comfort.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Monitored client health conditions and reported immediate issues to manager.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Submitted reports to manager regarding status of client.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Adapted to service users' needs and requests to maintain personalised care.

Care assistant

Careforce
Leicester
08.2008 - 01.2009
  • Respected privacy and dignity of each resident during provision of care services.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Administered medication to patients, ensuring proper health management.
  • Collaborated with healthcare team for effective patient care delivery.
  • Assisted in daily living activities for enhanced patient comfort.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Care assistant

Carewatch
Leicester
11.2005 - 07.2008
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored client health conditions and reported immediate issues to manager.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Submitted reports to manager regarding status of client.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Positioned, lifted and transported patients with limited mobility.
  • Updated families regularly on patient progress and treatment plan changes.

Education

Palliative care - L3

Leicester College
Leicester

Team leading - L2

Leicester College
Leicester

Safe handling of medicines - Medication

Leicester College
Leicester

Word processor - undefined

Spread sheets - undefined

Palliative care - L3

NWSLC
Leicester
01.2024 - 05.2024

Certificate - the principles in Dementia care L2

NWSLC
Leicester
08.2022 - 12.2022

NVQ 2 - health and social care

NWSLC

Functional skills - Maths

NWSLC
Leicester

GCSE - in Maths and English

NWSLC
Leicester
09.2016 - 06.2017

Skills

  • Good communication skills
  • Written communication
  • Spoken communication
  • Fluent in English
  • Fluent in Portuguese
  • Spoken Hindi
  • Spoken Gujarati
  • Proactive communication style
  • Adapting to different needs

Custom

  • Personal care
  • Meal preparations
  • Assisting with shopping
  • Collecting pensions
  • Assisting with doctor's appointments
  • Carry out risk assessments
  • Client visits
  • Update care plans
  • Reporting issues in regards to clients and staff
  • Liaising with management
  • Care planning
  • Liaising with social workers
  • Working with other health professionals
  • Spot checking staff to ensure safe working methods are being practiced
  • Shadowing new staff

Timeline

Palliative care - L3

NWSLC
01.2024 - 05.2024

Certificate - the principles in Dementia care L2

NWSLC
08.2022 - 12.2022

Senior carer

Raageh care ltd
04.2021 - 07.2022

Care Assistant

Infinity care services
04.2018 - 03.2021

GCSE - in Maths and English

NWSLC
09.2016 - 06.2017

Trainee Assessor

Hit Training
08.2014 - 10.2014

Care assistant

Abbey support and services
08.2013 - 12.2013

Care assistant

Care for you
03.2013 - 07.2013

Senior Care assistant

Select Care services
11.2011 - 02.2013

Care assistant. Senior carer

Wymeswold Court Care
05.2011 - 10.2011

Care assistant

Carewatch
07.2010 - 03.2011

Care assistant

Home Instead Senior Care
03.2009 - 05.2010

Care assistant

Careforce
08.2008 - 01.2009

Care assistant

Carewatch
11.2005 - 07.2008

Word processor - undefined

Spread sheets - undefined

Palliative care - L3

Leicester College

Team leading - L2

Leicester College

Safe handling of medicines - Medication

Leicester College

NVQ 2 - health and social care

NWSLC

Functional skills - Maths

NWSLC

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ZAEDA ASSANE