Zackiah Umah-Allen
London
Summary
Dedicated professional with expertise in zoonotic disease awareness, animal handling and care, and customer relations. Demonstrates exceptional adaptability and flexibility in various roles, ensuring efficient cash handling and superior customer service. Committed to leveraging skills to contribute effectively in a dynamic work environment while pursuing opportunities for career growth.
Offering strong foundation in customer service and genuine love for animals. Knowledgeable about basic pet care and maintaining clean, welcoming environment. Ready to use and develop communication, teamwork, and organisational skills
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Pet shop assistant
Phoenix Pet supplies
London
10.2025 - 11.2025
- Maintained clean and safe animal enclosures for optimal pet health.
- Looked after animals while keeping to the 5 animal welfare needs
- Supported all aspects of shop activities including animal care, payment processing and customer service.
- Fed variety of animals including rabbits, fish and reptiles in line with guidelines.
Food service assistant
self employed
London
12.2024 - 01.2025
- Assisted in food preparation and service of authentic Nigerian dishes at a market stall.
Handled payments and customer orders to enhance operational efficiency.
Promoted cleanliness and adhered to food safety protocols.
Crew team member
Karen's Diner
London
08.2024 - 12.2024
- Served customers in a fast-paced, themed environment while maintaining high service standards.
- Operated tills/POS systems and handled payments accurately.
- Prepared food using grills, fryers, and other equipment while following hygiene and safety rules.
- Cleaned and sanitised tables, dining areas, and workstations.
- Supported the team by restocking supplies and assisting both front and back of house during busy periods.
Education
NVQ Level 2 - Btec Home cooking Skills
maria fidelis catholic school
London 09.2019 - 07.2024
GCSEs - Maths
City and Islington College
London, England 09.2024 - 06.2025
NVQ Level 1 - Animal care
City and Islington College
London, England 09.2024 - 07.2025
Skills
- Zoonotic disease awareness
- Animal handling and care
- Adaptability and Flexibility
- Cash handling
- Customer relations
Timeline
Pet shop assistant
Phoenix Pet supplies
10.2025 - 11.2025
Food service assistant
self employed
12.2024 - 01.2025
GCSEs - Maths
City and Islington College
09.2024 - 06.2025
NVQ Level 1 - Animal care
City and Islington College
09.2024 - 07.2025
Crew team member
Karen's Diner
08.2024 - 12.2024
NVQ Level 2 - Btec Home cooking Skills
maria fidelis catholic school
09.2019 - 07.2024