Zack Richards
Saltash,Cornwall
Summary
Proficient in managing delivery schedules with strong organizational and time management skills. Expertise in navigating diverse routes and maintaining vehicle standards. Effective communicator with a knack for problem-solving, contributing to team success and operational efficiency. Committed to delivering exceptional service and enhancing customer experience.
Overview
8
8
years of professional experience
4052
4052
years of post-secondary education
Work history
Plumbing and heating engineer
BACCS Property Services
Plymouth, Devon
2019.09 - Current
- Executed installation and maintenance of cold and hot water supply systems, sanitary and waste systems, and heating systems, including natural gas and renewable sources like air source heat pumps.
- Facilitated new installations of entire plumbing systems and retrofitted heating systems to enhance compliance with green energy efficiency targets, addressing varied customer requirements.
- Ensured maximum customer satisfaction through effective problem-solving and service delivery.
- Cultivated individual and team working skills to foster a cohesive and productive work environment.
- Ensured compliance with safety regulations and manufacturers' standards whilst executing plumbing duties.
- Delivered quality services by staying updated on latest industry trends and techniques.
Self employed courier
Amazon Flex
Plymouth, Devon
2024.10 - Current
- Secured parcels in the car properly before commencing journey ensuring no losses occurred.
- Improved customer satisfaction with prompt and courteous services.
- Adapted to changing road conditions due to weather, prioritising safety at all times.
- Sorted packages for accurate delivery to correct addresses.
- Delivered fragile items with care, preventing breakages during transit.
Crew Member
McDonald's
Saltash, Cornwall
2019.06 - 2019.11
- Enhanced teamwork abilities while collaborating in high-pressure settings to deliver exceptional service.
- Cater to customers' unique needs to enhance overall dining experience and satisfaction.
- Cultivated confidence and enhanced social skills through proactive engagement with colleagues and customers.
Marshall
Laser Battlefield Live Kernow
2018.07 - 2018.07
- Facilitated engaging and safe game experiences for children during a two-week work experience at Saltash Community School, ensuring adherence to health and safety protocols.
Self employed courier
Amazon Logistics
Plymouth, Devon
2025.04 - 2025.10
- Followed GPS navigation systems for fast, efficient routes, resulting in timely deliveries.
- Adapted to changing road conditions due to weather, prioritising safety at all times.
- Sorted packages for accurate delivery to correct addresses.
- Organised daily delivery routes based on priority and geographical location saving time and fuel costs.
- Provided proof of delivery to clients via digital platforms, enhancing communication transparency.
- Loaded and unloaded goods safely to prevent damage during transport.
Education
Level 3 Diploma and NVQ - Domestic Plumbing and Heating
City & Guilds
2019 - 2025.04
Full UK Driving License-Category C+E (Class 1) - Logistics
DVLA
Skills
- Adaptability in teams
- Independent work
- Efficient communication
- Problem Solving
- Efficient fuel use techniques
- Experience with multi-drop deliveries
- Flexible working hours
- CPC certified
- Punctual delivery
Affiliations
- Fresh Water Fishing
- Airsoft
- Pool/Snooker
References
Kyle Read-Manager, BACCS PROPERTY SERVICES, 07940753334
Josh Dolan-Transport Manager, Amazon Logistics, 07495068890
Timeline
Self employed courier
Amazon Logistics
2025.04 - 2025.10
Self employed courier
Amazon Flex
2024.10 - Current
Plumbing and heating engineer
BACCS Property Services
2019.09 - Current
Crew Member
McDonald's
2019.06 - 2019.11
Marshall
Laser Battlefield Live Kernow
2018.07 - 2018.07
Level 3 Diploma and NVQ - Domestic Plumbing and Heating
City & Guilds
2019 - 2025.04
Full UK Driving License-Category C+E (Class 1) - Logistics
DVLA