Zack Mason

• Performed routine maintenance tasks for clean and safe facilities.
• Enforced strict pool rules, reducing risk of accidents dramatically.
• Provided first aid for minor injuries, ensuring quick recovery.
• Undertook regular professional development training to stay updated on lifesaving techniques.
• Coordinated with other lifeguards for efficient work flow during peak hours.
• Provided clear and concise instructions to patrons regarding safety protocols.
• Minimised accidents through diligent monitoring.
• Eased anxiety in members of public by acting as authority figure.
• Created great relationships with regulars.

• Fostered confidence in students by providing positive reinforcement and constructive feedback during lessons.
• Implemented creative teaching strategies enhancing student interest and participation levels significantly.
• Assisted in organising swimming events, boosting community engagement with the pool facility.
• Ensured excellent customer service for improved client satisfaction.
• Communicated effectively with parents about their child's progress, promoting transparency and trust.
• Adapted teaching methods to accommodate individual learning styles and abilities.
• Collaborated with other instructors, fostering a cooperative work environment.
• Monitored and documented student participation, assignments and attendance.
• Cultivated strong relationships with course attendees to ensure satisfaction and learning.
• Taught wide variety of courses to diverse range of clients.
• Followed non-discriminatory practices, serving students of all backgrounds and ability levels.

Only a week work experience during the first year of college, however it did result in me learning some great transferable skills.

• Assisted in budget planning and cost control measures within the department.
• Oversaw import and export procedures to ensure timely deliveries.