Zabine Dhurowa
Smallfield,Surrey
Summary
I have 22 years of experiences working in Adult Social Care and prior to this 13 years experiences in nursing in a learning disability setting, both of which I have enjoyed very much.
I started my journey with Surrey County Council in Jan 2002 as a practitioner, moved to a senior practitioner post in 2011 and as an Assistant Team Manager in July 2019. I am looking to broaden my skills and knowledge.
Overview
32
32
years of professional experience
Work history
Assistant Team Manager
Surrey County Council
Oxted, Surrey
07.2019 - Current
- Coordinated with trained and licensed service providers to facilitate life skills workshops for vulnerable adults.
- Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
- Prepared reports for legal action and provided evidence in court.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
- Maintained confidential case documentation in line with data protection regulations.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Developed and championed accessible, practical solutions for recurring problems faced by service users.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Partnered with external support networks to deliver holistic client care.
- Provided mental health support to service users, as well as signposting community resources and local charities.
- Supervised small groups of adults with additional mental health needs in assigned therapy groups.
- Collaborated with officials to prepare required legal documentation for court proceedings.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Monitored service user progress, escalating concerns for swift resolution.
- Attended regular training and supervision workshops for improved service user support.
- Supported integration of service users back into community life to maximise successful transition rate.
- Responded proactively to changing circumstances for optimised service user care.
- Used assessment findings to action necessary care plan adaptations.
- Built positive, productive client relationships for enhanced social support.
Practitioner (SCP
Social Care, Surrey County Council
01.2002 - 07.2019
- Reporting to the Team Manager
- Working as part of a team of 40 people
- Taking new referrals, assessments ensuring clients meet the criteria
- Carried a caseload of volume and complexity
- Individual and holistic needs assessment
- Arranging of care in conjunction with stakeholder
- Liaison and referral to the CCG
- Negotiation with care agencies and care homes
- Recording of information on LAS - bespoke system
- Follow up on safeguarding referrals
- Ensuring we work to strict guidelines
- Monitoring care quality
- Regular review of care, and monitoring of care plans
- Liaison with Quality Assurance and CQC
- Supervision, appraisal and mentoring of junior colleagues
- Working in partnership with other agencies and stakeholders
- Review of care packages ensuring value for money
- Travel to various locations in nationally
Care Team Leader
Surrey Oakland NHS Trust
11.1994 - 01.2002
- Reported to the Home Manager
- Management of the home in the absence of the Home Manager
- Staff management and appraisals
- Organisation of staff shifts
- Training of junior staff
- Delegation of tasks to a team of 4
- Liaison with various stakeholders
- Assisted with budgetary control
- Administration of medication
- Assessing planning , implementing and evaluating of needs and care plans
- Organising social events for service users
- Ensured that the quality of care that was provided reached high standards in conjunction with CQC requirement
Staff Nurse
NHS, Royal Earlswood Hospital
01.1992 - 10.1994
- Reporting to the Manager
- Worked as part of a team supporting people with learning disability and challenging behaviour
- Administered medication
- Organisation of the staff shifts
- Evaluated needs and assessed clients
- Regular review of care plans
- Liaison with family members and various stakeholders
- Ensured that standards remained high
- Supervising junior staff
Education
Royal Earlswood Hospital
1992
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Darwin College
1985
Skills
- I am confident, hardworking, articulate, and keen to learn
- I am good at dealing with conflict and difficult conversations
- I am IT literate with effective administrative skills
- I am a Detail-oriented team player with strong organizational skills
- I work equally well independently
- I am organized and dependable candidate successful at managing multiple priorities with a positive attitude
- I have the willingness to take on added responsibilities to meet team goals
- I seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
- I have the ability to handle multiple projects simultaneously with a high degree of accuracy
Accomplishments
- Champion of several projects including Principal of Personalisation, Self-Directed Support and Continuing Health Care
- Champion of the new IT system introduced at SCC
- Active team member of Continuing Health Care and Dementia projects
- Achieved a Swimathon in aid of Breast Cancer in 2012
Interests
I like to keep active. I go to the gym regularly, walk and attend several Yoga and Pilates classes a week. I have also achieve a bonze medal in Ballroom and Latin dancing. Prior to coming to England, I was a dress maker and have always loved creative work. I have been be a single mother throughout my career and I never gave up and continue to work full time and bringing my one year son at the same time. I am very proud what i have achieved in my life and i dont give up easily.
Languages
English
Fluent
Timeline
Assistant Team Manager
Surrey County Council
07.2019 - Current
Practitioner (SCP
Social Care, Surrey County Council
01.2002 - 07.2019
Care Team Leader
Surrey Oakland NHS Trust
11.1994 - 01.2002
Staff Nurse
NHS, Royal Earlswood Hospital
01.1992 - 10.1994
Royal Earlswood Hospital
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Darwin College
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