A dedicated professional with strong mentoring abilities and excellent telephone and organisational skills. Experienced in counselling, particularly in bereavement and personnel matters, with two years of focused study in the field.
Able to learn new processes quickly and adapt to different customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Managing, mentoring staff with their day to day work, training and supporting them to complete work and manage their work, Arranging rotas and allocating work on a daily basis.
Complete assessments and reviews for clients. Completing clients care plans in a professional and timely manner. Mentoring and teaching new support workers and Leads. Attending MDT / tracker meetings. Supporting colleagues, being part of a team. Scheduling my reviews and work load. Using a variety of computer systems. Ensured adherence to safety protocols for a safe working environment. Medication, manual handling, safeguarding and all health training required.
Supporting clients to maintain their personnel care, dressing, medication and daily living tasks. Supporting End of Life, clients discharged from hospital, referrals from doctors and social care. Working shifts day and evening, including weekends. Being part of a team.
Working within clients throughout Northamptonshire, supporting them to live in their own homes completing daily tasks, personnel care, shopping and going out for socialisation. Completing care plans.
Mentoring, good telephone skills, organisational skills Patient and a good listener
Studied for two years, counselling: - bereavement and personnel
Personal Skills: crafting, sewing, knitting, movies, reading
Full driving licence,
DBS checked.