Yuyue Fan
SOUTHAMPTON,Hampshire
Summary
Result-oriented and high-efficient applicant , equipped with solid retailing and assisting experiences, communication skill, leadership approach and a passion for creative-thinking to contribute towards the betterment of the organization and self-growth .
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Sales assistant
Nike China Mainland
Chongqing
07.2019 - 09.2019
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Barista
Luckin Coffee
Beijing
02.2022 - 06.2022
- Created speciality drinks according to exact customer requests and preferences.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
Cashier
LAWSON
Beijing
02.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Reduced customer wait times through optimised checkout processes.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Assisted customers to locate obscure items on shop floor.
Education
Master of Science - Electrical Power Systems
University of Southampton
Southampton 09.2023 -
Bachelor of Science - Electric Engineering and Automation
North China Electrical Power University
Beijing 09.2019 - 06.2023
Skills
- Conflict Solution
- Physical strength
- Guest Service
- Manual dexterity
- Point Of Sale system operation
Timeline
Master of Science - Electrical Power Systems
University of Southampton
09.2023 -
Cashier
LAWSON
02.2023 - 06.2023
Barista
Luckin Coffee
02.2022 - 06.2022
Bachelor of Science - Electric Engineering and Automation
North China Electrical Power University
09.2019 - 06.2023
Sales assistant
Nike China Mainland
07.2019 - 09.2019
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