Yuvraj Singh
Hayes,UK
Summary
A dedicated professional with expertise in employee motivation, conflict resolution, and team efficiency. Demonstrates strong product knowledge and excels in task prioritisation and customer interaction. Proficient in data management, financial oversight, and operational planning. Exceptional communication skills, decision making abilities, organisational skills, and team leadership. Committed to driving organisational success through strategic planning and effective team management.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work history
Team leader
B&B TRADERS
Harrow, UNITED KINGDOM
2025.07 - Current
- Reduced staff turnover with an effective motivation strategy.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Handled employee grievances professionally, minimizing potential workplace disputes.
- Implemented new working methods, which improved the overall efficiency of the team operations.
Customer service assistant
MC DONALDS
Watford, UNITED KINGDOM
2025.10 - 2025.06
- Prioritised tasks during busy periods for maximised productivity .
- Assisted customers with product inquiries for enhanced shopping experience.
- Communicated effectively with colleagues to ensure seamless service delivery.
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
MANAGER
NORTHERN AIR CONDITIONING AND ELECTRONICS
2023.09 - 2024.08
- Handling the data of electronic appliances for sale stock handling
- Planning and organizing
- Managing employees
- Communicating
- Making decision
- Managing finances
- Ensuring compliances
- Supporting new staff
Education
MSC - Data science and analytics
University of Hertfordshire
Bachelors - computer applications
CHITKARA UNIVERSITY
Certificate - Higher Education
CL DAV PUBLIC SCHOOL
MATRICULATION - undefined
HOLY MARY'S SCHOOL
Skills
- Employee motivation
- Conflict resolution
- Team efficiency
- Product knowledge
- Task prioritisation
- Customer interaction
- Data management
- Financial oversight
- Operational planning
- Communication skills
- Decision making
- Organisational skills
- Team leadership
ADDITIONAL INFORMATION
Languages – English; Hindi; Punjabi
REFERENCES
- Neelam, Dahiya, assistant professor, department of computer applications, neelam.rani@chitkara.edu.in, CHITKARA UNIVERSITY, PUNJAB, INDIA
- Vandana, Associate professor, department of computer applications, vandana.bajaj@chitkara.edu.in, CHITKARA UNIVERSITY, PUNJAB, INDIA
ADDITIONAL INFORMATION
- Technical skills
- Presentation skills
- Computer operation
- Computer programming languages
- Writing
- Microsoft tools expert
- Data analysis
- Editing
Accomplishments
LETTER OF APPRECIATION
LETTER OF RECCOMENDATION