Yuvraaj Singh
Romford,Essex
Summary
Energetic and friendly recent graduate with excellent communication and interpersonal skills. Eager to apply learned skills in practical settings and develop new knowledge from team. Seeking to gain deeper understanding of industry and seize opportunities for career progression. Organised individual dedicated to delivering quality clerical support for diverse needs. Skilled in digital file management with outstanding attention to detail in maintaining records. Enthusiastic and motivated student eager to learn new skills and gain new knowledge. Applies excellent time management skills to complete accurate and thorough work. Prepared to learn and support team, taking on new challenges.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Travel Money Assistant
Sainsburys Bank
Hornchurch, Essex
05.2022 - Current
- Managed time effectively to meet deadlines.
- Sourced and distributed articles in demand to meet departmental needs.
- Provided printing, photocopying scanning support to colleagues.
- Created and distributed invoices to customers.
- Calculated bills for customer orders, collected fees and updated tracking system with new totals.
- Carried out duties with strict compliance to company standards and policies.
- Completed assigned work within deadlines and to company standards.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Organised documentation and creatives to prepare for publication.
- Filed physical and digital documents, prioritising accessibility and data accuracy.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Demonstrated open communication and collaborated with various teams.
- Provided clients with accurate cost estimations.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Received, sorted and distributed incoming mail.
- Maintained orderly files with updated, easily accessible information for staff.
- Answered phone calls and emails for management team during busy periods.
- Collected customer information for new orders, verified details and obtained missing data to meet project requirements.
- Addressed incoming requests for information, inquiries, and complaints.
- Liaised with relevant parties using appropriate communication channels.
- Understood and adhered to company's health and safety policies.
- Kept and maintained accurate filing system for preservation of office information.
- Supported team by demonstrating respect and willingness to help.
- Successfully delivered on tasks within tight deadlines.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Consistently arrived at work on time and ready to start immediately.
- Completed opening and closing procedures, from product replenishment to budget control.
- Kept appropriate stock levels to match expected demand.
Head of finance
Narinder's Catering
London, Essex
02.2020 - 04.2022
- Identified expansion activities by providing key commercial insight to lead on acquisitions and add £[Amount] in [Type] value.
- Created and presented accurate, detailed financial forecasts.
- Strategised and led financial planning and operations for [Type] businesses.
- Oversaw accurate and detailed recording of revenues and expenditure in team of [Number] for [Number] years.
- Created analytical framework for identifying and developing financial growth opportunities.
- Monitored and reviewed financial controls, processes and procedures to enable best practice development.
- Implemented cost-control measures, optimising expenditure within budgetary constraints.
- Identified areas for improvement and enhancements in financial processes and reporting mechanisms.
- Led finance transformation projects to reach company growth goals.
- Reduced annual business expenditure through careful expense monitoring.
- Managed timely and accurate reporting of various financial transactions and information for detailed analysis.
- Consolidated comprehensive management accounts, integrating income statements, cashflow and balance sheets.
Education
Bachelor of Arts - Business Management
09.2021 - 05.2024
A-Levels - Business and IT
09.2019 - 05.2021
GCSEs - Maths, English, Science, IT, Design & Technology, Geography
09.2017 - 06.2019
Skills
- Daily transaction summarising
- Just In Time stock control
- Cash counting machine operations
- Multi-tasking
- Till accuracy
- Complaint handling
- Cash handling
- Customer relations
Affiliations
- Football
- Cricket
- Video Games
- Trainers enthusiast
- Loves to Bing watch TV shows
Languages
Punjabi
Native
Timeline
Travel Money Assistant - Sainsburys Bank
05.2022 - Current
London Metropolitan University - Bachelor of Arts, Business Management
09.2021 - 05.2024
Head of finance - Narinder's Catering
02.2020 - 04.2022
Chadwell Heath Academy - A-Levels, Business and IT
09.2019 - 05.2021
Chadwell Heath Academy - GCSEs, Maths, English, Science, IT, Design & Technology, Geography
09.2017 - 06.2019
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