YUVA RAJA RADHA KRISHNA BHARAM
London,England
Summary
Dedicated and motivated warehouse and store operations professional with experience in managing inventory, supporting daily operations, and delivering excellent customer service in retail, warehouse, and hospitality environments. Skilled in stock management, order processing, and maintaining high safety and hygiene standards. Strong team player with proven ability to handle multiple tasks, resolve issues, and contribute to organisational growth and success.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Staff Member
DAMANI MART
Eluru, India
2024.03 - 2025.02
- Picked, packed, and sorted grocery orders while maintaining cold chain standards.
- Operated handheld scanners and supported fast-paced warehouse operations.
- Followed safety, hygiene, and delivery dispatch protocols.
- Managed customer enquiries, effectively resolving issues to enhance client satisfaction.
- Answered telephone calls to offer information, direct callers and take messages.
- Provided customer service by addressing queries and offering assistance to visitors.
- Conducted inventory audits, identifying discrepancies and implementing corrective measures to maintain stock accuracy.
- Trained new staff members, promoting skill development.
Cafe Assistant
CAFE COFFEE DAY
Hanuman Junction, India
2023.03 - 2024.02
- Stored food according to safety procedures, protecting from spoilage and preventing waste.
- Assisted in the training of new staff, sharing knowledge and best practices to improve overall service.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Maintained safe hygiene and food handling standards for full compliance.
- Used kitchen equipment according to manufacturer's instructions and company safety protocols.
- Monitored expiry dates of products, rotating stock appropriately to minimise waste and loss.
- Greeted new customers and offered immediate seating assistance.
- Seated guests quickly and coordinated timely service to minimise table wait times.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Upsold, cross-sold and recommended additional items to customers to grow restaurant sales.
- Greeted new customers, answered initial questions and took drink orders.
- Suggested menu items and related beverages matching guest preferences.
Customer Care Associate
SHOPPERS STOP
Hanuman Junction, India
2022.02 - 2023.02
- Provided detailed product information and assistance, helping customers make informed purchasing decisions.
- Developed comprehensive FAQs and customer guides to assist customers in self-service and reduce inquiry volumes.
- Responded promptly to customer queries about the new products and offers.
- Involving in the day to global count of the stock and arrange the products in order.
- Coordinated with visual merchandisers to arrange displays attractively, ensuring products are showcased effectively to boost sales.
- Coordinated in-store events and promotions, creating engaging customer experiences and driving incremental sales.
Education
Master of Science - Computer Science and Engineering
University of East London
London 2025.09 - 2027.05
Bachelor of Technology - Computer Science and Engineering
Annamalai University
Chennai, India 2019.06 - 2023.05
Skills
- Warehouse & Store Operations
- Inventory & Stock Management
- Customer Service & Complaint Handling
- Cash Handling & Payment Processing
- Food Safety & Hygiene Knowledge
- Order Processing & Dispatch
- Team Collaboration & Communication
- Computer Basics & Handheld Scanner Operation
- Customer focus
LANGUAGES
Telugu, English: First language
Timeline
Master of Science - Computer Science and Engineering
University of East London
2025.09 - 2027.05
Staff Member
DAMANI MART
2024.03 - 2025.02
Cafe Assistant
CAFE COFFEE DAY
2023.03 - 2024.02
Customer Care Associate
SHOPPERS STOP
2022.02 - 2023.02
Bachelor of Technology - Computer Science and Engineering
Annamalai University
2019.06 - 2023.05