yusuf Djamai
London,Southall
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Volunteer Retail Assistant
British Heart Foundation
London, Kingston upon Thames
2020.12 - 2021.04
- Efficiently processed cash and card payments on Vend POS systems, minimising queues and waiting times.
- Maintained knowledge of current promotions, refund guidelines and payment policies, providing reliable customer advice.
- Ensured correct, consistent product pricing and labelling to avoid customer objections or confusion.
- Advised customers on options to donate and volunteer, building store resources.
- Followed cleaning and disinfecting procedures to maintain shop cleanliness, safeguarding health and wellbeing of customers and staff.
- Improved customer retention by delivering tailored and genuine service.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Delivery Rider
Just Eat
London, Hammersmith and Fulham
2021.07 - 2023.02
- Drove safely, minimising risk of accidents and traffic violations.
- Reviewed delivery contents with customers to guarantee accuracy and customer satisfaction.
- Identified most efficient routes, achieving 90% on-time delivery.
- Recorded completed deliveries in line with company standards.
- Followed designated routes to deliver and collect goods.
- Guaranteed proper food temperature on arrival, using thermal bags to retain heat.
- Maintained good road safety score by obeying traffic regulations.
Education
Fuctional skills - Supported internship
Kingston College
Kingston upon Thames 2020.12 - 2021.05
N/A - Travel and tourism level 1
Ealing, Hammersmith & West London College
London 2021.12 - 2022.05
Skills
- Fluent English and Turkish
- Telephone skills
- Punctual
- Security understanding
- Attention to detail
- Open and clear communicator
- Fast typing speed
- Flexibility to work various shifts, including nights, weekends and holidays
- Ability to work well under pressure fast paced environment
- Excellent communication skills, both written and verbal
Timeline
N/A - Travel and tourism level 1
Ealing, Hammersmith & West London College
2021.12 - 2022.05
Delivery Rider
Just Eat
2021.07 - 2023.02
Volunteer Retail Assistant
British Heart Foundation
2020.12 - 2021.04
Fuctional skills - Supported internship
Kingston College
2020.12 - 2021.05