Summary
Overview
Work history
Education
Skills
Affiliations
Career Objectives
References
Timeline
Generic

Yusuf Ahmed

Summary

Dedicated and hard-working professional with a strong foundation in Microsoft Office and efficient typing skills. Known for being an independent learner and a fast learner, consistently demonstrating initiative and problem-solving abilities. A reliable team player with excellent communication skills, adept at multi-tasking and maintaining punctuality. Committed to leveraging these competencies to contribute effectively in dynamic work environments while pursuing opportunities for growth and development.

Overview

2
2
years of professional experience

Work history

Operations

M&S
London
10.2025 - Current
  • Delivered outstanding customer service in a fast-paced retail environment, consistently meeting company service and sales standards.
  • Processed high volumes of transactions accurately using POS systems while maintaining data protection and PCI compliance.
  • Assisted customers with product selection, returns, exchanges, and queries, resolving issues professionally to maintain customer satisfaction and loyalty.
  • Maintained high standards of visual merchandising, stock presentation, and shop-floor organisation in line with M&S brand guidelines.
  • Replenished stock efficiently and carried out stock rotation, date checking, and inventory control to minimise waste and maintain product quality.
  • Supported daily store operations including opening/closing procedures, cash handling, and compliance with health & safety regulations.
  • Worked collaboratively within a team to achieve store sales targets, promotional goals, and service KPIs.
  • Demonstrated reliability and flexibility by covering shifts during peak trading periods and busy promotional events.
  • Built strong product knowledge to confidently upsell and cross-sell items, increasing average transaction value.
  • Maintained a clean, safe and welcoming store environment in line with company and legal standards.

Tutor

Tower Hamlets Education Booster
09.2024 - 09.2025
  • I currently work as a math, science, and English tutor at Tower Hamlets Education Booster, paying active attention to real improvements in students' knowledge and grades.
  • Teaching is carried out in a manner that takes into consideration different learning styles; hence, all students can be confident in understanding concepts which have been too complex up to now.
  • I utilize IT knowledge in solving technical problems that make the integration of digital tools easier into classes, hence guaranteeing resource accessibility.
  • The multitasking aspect of the job further honed my teaching, communicating, and problem-solving skills in technology, leaving an indelible mark on the academic sojourn of the students.

Waiter

Mirash Tandoori
02.2024 - 06.2024
  • Working at Mirash Tandoori as a server helped me develop excellent customer service skills.
  • I ensured that diners had a pleasant experience by taking orders diligently, addressing menu inquiries, and resolving any problems that arose.
  • My skill in multitasking improved through efficiently managing multiple tables, coordinating effectively with kitchen staff and delivering meals promptly.
  • Regular interactions with a diverse clientele and colleagues assisted me in refining my communication skills.
  • In addition, I gained skills in handling transactions, maintaining cleanliness in the eating area, and effectively managing time during periods of high activity to ensure smooth and efficient service.

Education

BTECH Level 3 IT Extended Diploma - D*DD

Mulberry Stepney Green Maths Computing, and Science College
09.2023 - 05.2025

GCSEs -

St Paul's Way Trust School
09.2018 - 06.2023

Bachelor of Science - BSc Computer Science

City St George's, University of London
London
09.2025 -

Skills

  • Teamwork
  • Communication
  • Initiative
  • Problem Solving
  • Hard working
  • Responsible
  • Python
  • Microsoft
  • Data Analysis

Affiliations

  • I enjoy going to the gym and playing football four times per week to keep fit and focused. I love giving to charity so that I can help and support those in need, and those less fortunate than me. I have a passion for football and building personal computers. I like cooking and prepping my own meals which has enabled me to maintain a healthy diet and outlook. I also like to do some coding in my spare time using JavaScript and python. I am an outgoing person who enjoys travelling to international destinations with my family.

Career Objectives

I am eager to build a career in the IT and Computing industry, with a strong interest in becoming a software engineer, data analyst, or cyber security network manager. I am passionate about technology and problem-solving, and I enjoy working with data, developing secure systems, and creating software solutions that improve efficiency and user experience. My goal is to gain hands-on experience through an apprenticeship, where I can learn from industry professionals, strengthen my technical skills, and contribute to real-world projects that make a positive impact.

References

References available upon request.

Timeline

Operations

M&S
10.2025 - Current

Bachelor of Science - BSc Computer Science

City St George's, University of London
09.2025 -

Tutor

Tower Hamlets Education Booster
09.2024 - 09.2025

Waiter

Mirash Tandoori
02.2024 - 06.2024

BTECH Level 3 IT Extended Diploma - D*DD

Mulberry Stepney Green Maths Computing, and Science College
09.2023 - 05.2025

GCSEs -

St Paul's Way Trust School
09.2018 - 06.2023
Yusuf Ahmed