Yusuf Ahmed
Summary
Dedicated and hard-working professional with a strong foundation in Microsoft Office and efficient typing skills. Known for being an independent learner and a fast learner, consistently demonstrating initiative and problem-solving abilities. A reliable team player with excellent communication skills, adept at multi-tasking and maintaining punctuality. Committed to leveraging these competencies to contribute effectively in dynamic work environments while pursuing opportunities for growth and development.
Overview
2
2
years of professional experience
Work history
Operations
M&S
London
10.2025 - Current
- Delivered outstanding customer service in a fast-paced retail environment, consistently meeting company service and sales standards.
- Processed high volumes of transactions accurately using POS systems while maintaining data protection and PCI compliance.
- Assisted customers with product selection, returns, exchanges, and queries, resolving issues professionally to maintain customer satisfaction and loyalty.
- Maintained high standards of visual merchandising, stock presentation, and shop-floor organisation in line with M&S brand guidelines.
- Replenished stock efficiently and carried out stock rotation, date checking, and inventory control to minimise waste and maintain product quality.
- Supported daily store operations including opening/closing procedures, cash handling, and compliance with health & safety regulations.
- Worked collaboratively within a team to achieve store sales targets, promotional goals, and service KPIs.
- Demonstrated reliability and flexibility by covering shifts during peak trading periods and busy promotional events.
- Built strong product knowledge to confidently upsell and cross-sell items, increasing average transaction value.
- Maintained a clean, safe and welcoming store environment in line with company and legal standards.
Tutor
Tower Hamlets Education Booster
09.2024 - 09.2025
- I currently work as a math, science, and English tutor at Tower Hamlets Education Booster, paying active attention to real improvements in students' knowledge and grades.
- Teaching is carried out in a manner that takes into consideration different learning styles; hence, all students can be confident in understanding concepts which have been too complex up to now.
- I utilize IT knowledge in solving technical problems that make the integration of digital tools easier into classes, hence guaranteeing resource accessibility.
- The multitasking aspect of the job further honed my teaching, communicating, and problem-solving skills in technology, leaving an indelible mark on the academic sojourn of the students.
Waiter
Mirash Tandoori
02.2024 - 06.2024
- Working at Mirash Tandoori as a server helped me develop excellent customer service skills.
- I ensured that diners had a pleasant experience by taking orders diligently, addressing menu inquiries, and resolving any problems that arose.
- My skill in multitasking improved through efficiently managing multiple tables, coordinating effectively with kitchen staff and delivering meals promptly.
- Regular interactions with a diverse clientele and colleagues assisted me in refining my communication skills.
- In addition, I gained skills in handling transactions, maintaining cleanliness in the eating area, and effectively managing time during periods of high activity to ensure smooth and efficient service.
Education
BTECH Level 3 IT Extended Diploma - D*DD
Mulberry Stepney Green Maths Computing, and Science College
09.2023 - 05.2025
GCSEs -
St Paul's Way Trust School
09.2018 - 06.2023
Bachelor of Science - BSc Computer Science
City St George's, University of London
London 09.2025 -
Skills
- Teamwork
- Communication
- Initiative
- Problem Solving
- Hard working
- Responsible
- Python
- Microsoft
- Data Analysis
Affiliations
- I enjoy going to the gym and playing football four times per week to keep fit and focused. I love giving to charity so that I can help and support those in need, and those less fortunate than me. I have a passion for football and building personal computers. I like cooking and prepping my own meals which has enabled me to maintain a healthy diet and outlook. I also like to do some coding in my spare time using JavaScript and python. I am an outgoing person who enjoys travelling to international destinations with my family.
Career Objectives
I am eager to build a career in the IT and Computing industry, with a strong interest in becoming a software engineer, data analyst, or cyber security network manager. I am passionate about technology and problem-solving, and I enjoy working with data, developing secure systems, and creating software solutions that improve efficiency and user experience. My goal is to gain hands-on experience through an apprenticeship, where I can learn from industry professionals, strengthen my technical skills, and contribute to real-world projects that make a positive impact.
References
References available upon request.
Timeline
Operations
M&S
10.2025 - Current
Bachelor of Science - BSc Computer Science
City St George's, University of London
09.2025 -
Tutor
Tower Hamlets Education Booster
09.2024 - 09.2025
Waiter
Mirash Tandoori
02.2024 - 06.2024
BTECH Level 3 IT Extended Diploma - D*DD
Mulberry Stepney Green Maths Computing, and Science College
09.2023 - 05.2025
GCSEs -
St Paul's Way Trust School
09.2018 - 06.2023