Summary
Overview
Work history
Education
Skills
Additional Information
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Yusra Santos

Newcastle Upon Tyne,United Kingdom

Summary

Detail-oriented professional specializing in database management and research, with a proven track record in handling confidential information. Strong organizational skills and efficiency enhance team collaboration and project outcomes. Proficient in data entry and Microsoft Office applications, with foundational knowledge in human resources management. Committed to utilizing analytical and administrative skills to achieve organizational objectives and improve operational performance.

Overview

12
12
years of professional experience
9
9
years of post-secondary education

Work history

Administrator Assistant

Islamic Diversity Centre
Newcastle Upon Tyne, Tyne and Wear
02.2022 - 11.2023


  • Kept online databases regularly updated, ensuring ease of document retrieval and reference. Ensured document updates were performed and uploaded quickly, maintaining up-to-date, accurate databases.
  • Improved management and organization skills, improved research, employees/clients' interaction and knowledge.
  • Handled confidential information with discretion, fostering a trustful work environment.
  • Facilitated smooth communication for better team collaboration by managing e-mails and scheduling meetings.
  • Carried out research tasks as assigned by superiors, aiding in strategic planning initiatives.
  • Assisted in organising corporate events, leading to successful networking opportunities.
  • Gathered data to create Excel spreadsheets for budget and inventory management.
  • Enhanced productivity by coordinating itineraries and scheduling appointments.





Housekeeper

Private Residential Property
São Paulo, Brazil
04.2015 - 05.2018
  • Managing the upkeep of various properties for absent owners with varying duties such as maintaining a portfolio of multiple households, the cleanliness and functionality of the households and making/maintaining constant contact with homeowners, reporting of any necessary repairs that are required via phone and email.
  • Outsourcing and supervising third party services to work on any necessary repairs or renovations the homeowner has requested for the housing.
  • Refined multitasking and organisation skills with the managing of multiple households.
  • Promoted safety through checking household appliances to prevent potential hazards.
  • Assisted in organising social events at home leading to successful gatherings.

Cashier

Mazzini - Administração e Empreitas LTDA
São Paulo, Brazil
01.2015 - 12.2015
  • Worked on the cash registers and storefront for large national brand company. Duties included dealing with customers in a challenging and fast paced environment.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Assisted with cashier close-down by counting drawer change and processing vouchers.
  • Weighed products of varying shape and size to calculate correct values.

Lifeguard

São Paulo Government Dep.
Sao Paulo, Brazil
12.2011 - 03.2014
  • Conducted regular patrols for potential hazards and dangers.
  • Managed stressful situations calmly; provided reassurance to distressed individuals.
  • Liaised effectively with emergency services during major incidents.
  • Ensured safety of beachgoers with swift, effective responses to emergencies.
  • Inspected equipment routinely for faults; kept tools ready for emergencies.
  • Kept vigilant watch over swimmers, spotted signs of trouble early.
  • Educated public about risks in sea water; raised awareness of safety measures.
  • Assisted in lost person searches; reunited families efficiently.
  • Demonstrated strong swimming skills to rescue individuals in distress.
  • Participated in rigorous training programmes; remained physically fit for duty.

Education

Community Interpreting - Interpreting to English Language

Stockton Learning and Skills
Stockton on Tees, UK
09.2018 - 06.2021

Business Administration - HR, Accounting, Operations Management, Business Law and Ethics.

Faculdade Peruíbe-FPbe
Peruíbe, BR
02.2013 - 09.2014

Exame Nacional do Ensino Médio-ENEM - 12 subjects. (inc. Mathematics, Science, English)

Secretaria do Estado da Educação
Peruíbe, BR
10.2011 - 10.2011

Lifeguard and Surfer Rescue Training (Qualification) - Prevention, Rescue.

Grupamento de Bombeiros Marítimos-GBMar
Peruíbe, São Paulo
10.2009 - 03.2014

Skills

  • Database management
  • Research skills
  • Confidential information handling
  • Organisation and efficiency
  • Team collaboration
  • Data Entry
  • Microsoft Office
  • Human Resources Management (HRM)

Additional Information

I'm responsible, organized, a perfectionist, a fast learner, and I have a good relationship with clients and colleagues that seem like clichés, but I just need an opportunity to show what I can be capable to achieve in my career to me and for the company I work for. I am looking for an opportunity to show how much I can do to be the best version of myself.

Affiliations

  • Bookworm
  • DIY

Languages

Portuguese
Native
English
Advanced (C1)
Spanish
Elementary

Accomplishments

Certificate of Appreciation for Most Consistent and Dedicated Volunteer (awarded by Islamic Diversity Centre, 11/04/2024)

References

References available upon request.

Timeline

Administrator Assistant

Islamic Diversity Centre
02.2022 - 11.2023

Community Interpreting - Interpreting to English Language

Stockton Learning and Skills
09.2018 - 06.2021

Housekeeper

Private Residential Property
04.2015 - 05.2018

Cashier

Mazzini - Administração e Empreitas LTDA
01.2015 - 12.2015

Business Administration - HR, Accounting, Operations Management, Business Law and Ethics.

Faculdade Peruíbe-FPbe
02.2013 - 09.2014

Lifeguard

São Paulo Government Dep.
12.2011 - 03.2014

Exame Nacional do Ensino Médio-ENEM - 12 subjects. (inc. Mathematics, Science, English)

Secretaria do Estado da Educação
10.2011 - 10.2011

Lifeguard and Surfer Rescue Training (Qualification) - Prevention, Rescue.

Grupamento de Bombeiros Marítimos-GBMar
10.2009 - 03.2014

Similar Profiles

Create profile
Yusra Santos