Yunus Ahmed

• Sainsburys
• Demonstrated strong communication and interpersonal skills, working closely with customers to understand their needs and concerns, and providing effective solutions to issues
• Maintained a high level of accuracy and attention to detail when handling cash, card transactions, and other financial transactions, ensuring compliance with legal and regulatory requirements
• Contributed to the effective management of customer complaints, demonstrating empathy and professionalism, and effectively communicating with customers to resolve issues
• Worked collaboratively with colleagues and supervisors, demonstrating a strong team spirit and contributing to the achievement of store targets, including sales and customer service targets.

■ Prepared a wide range of documents for court proceedings, hearings, and meetings, ensuring accuracy and completeness.

■ Assessed and approved annual leave requests, planned absences, and created detailed work schedules to ensure adequate coverage and smooth operations.

■ Allocated tasks to staff members, monitored workloads, and rebalanced resources to meet deadlines efficiently.

■ Maintained an organized and up-to-date record-keeping system using in-house computer systems, reducing retrieval time for critical information.

■ Communicated effectively with other courts to coordinate case transfers, share responsibilities, and ensure seamless collaboration.

■ Regularly reviewed team performance, provided feedback, and implemented strategies to improve productivity and efficiency.