Yunis Al-Hermezi

• Lead an 150-member multidisciplinary engineering team delivering a Formula Student race car, with responsibility for project management, systems integration, and stakeholder engagement.
• Restructured the organisation and appointed sub-team leads and deputies, improving accountability, delivery performance, and cross-team coordination.
• Planned and controlled the programme using MS Project and Excel, applying Gantt charts, burn-down charts, resource profiling, and milestone tracking.
• Chair weekly governance and engineering leadership meetings, ensuring risk visibility, decision escalation, and delivery alignment.
• Implemented risk management frameworks, including risk assessments, mitigation strategies, and issue tracking.
• Led design reviews, CAD decision-making, manufacturing planning, and cross-system integration.
• Delivered technical and commercial sponsor pitches and managed external partnerships including University of Salford, Morson Praxis and Salford Van Hire.
• Achieved record-early programme milestones compared to previous Salford Racing seasons through improved organisational maturity and controls.

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• Deliver high-quality customer experiences in a fast-paced, KPI-driven environment, consistently achieving NPS and TMS scores above 90 through needs-based engagement and clear communication.
• Apply strong problem-solving and judgement to manage escalations independently, balancing customer satisfaction with operational and policy requirements.
• Perform first-line technical triage and device diagnostics, initiating appropriate Genius Bar handovers and supporting service continuity during peak trading periods.
• Operate effectively across multiple functions, adapting to business demand while maintaining operational excellence and a seamless in-store experience.
• Contribute to major product launches (including iPhone launches) and business-focused initiatives, supporting opportunity identification, conversion, and client engagement in a performance-measured environment.
• Support visual merchandising and technical standards, maintaining Apple's presentation guidelines, troubleshooting demo hardware and software issues, and ensuring devices remain fully functional.
• Recognised by leadership for decision quality, professionalism, and reliability during high-pressure trading periods.
• Represent colleagues as a member of the Employee Representation Team (ERT), sharing feedback with leadership, participating in national sessions, and supporting an inclusive, respectful workplace culture.

• Supported the delivery of the FS25 programme under a different Team Principal, providing governance, organisational, and operational support across the team.
• Managed committee administration, including meeting agendas, minutes, action tracking, and follow-ups to maintain accountability and delivery momentum.
• Owned documentation control and information management, maintaining structured records across Teams and shared drives to improve traceability and accessibility.
• Coordinated competition administration and compliance documentation, ensuring deadlines, submissions, and requirements were met accurately and on time.
• Maintained risk registers and supporting assessments, contributing to early identification and mitigation of technical, operational, and organisational risks.
• Supported external partner communication, liaising with sponsors, university stakeholders, and Formula Student organisers to ensure clear, professional engagement.
• Introduced and refined organisational processes and tracking tools (Excel-based logs, registers, and schedules), significantly improving team structure and workflow.
• Contributed to a step-change in team organisation, with processes developed during FS25 retained and expanded for FS26.
• Recognised by the team for leadership capability and organisational impact, resulting in being elected as Team Principal for the FS26 season.