Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yungyun Huang

Burnaby

Summary

Dynamic and results-driven professional with extensive experience at Haidilao Hot Pot, excelling in team leadership and customer service. Proven track record in enhancing operational efficiency and staff performance through effective training and conflict resolution. Adept at data analysis to support strategic decision-making, fostering a positive and productive work environment.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Haidilao Hot Pot
05.2025 - Current

Assisted the Store Manager in executing daily operations and managing store performance.

Organized and analyzed store data to support business decision-making.

Manager

Haidilao Hot Pot
04.2024 - 05.2025

Team Member Training & Performance Management

Regional Assistant

Haidilao Hot Pot
11.2023 - 03.2024

Assisted regional managers with processing business data and compiling regional reports.

Store Manager

Haidilao Hot Pot
12.2022 - 10.2023

Managed and operated the store, overseeing daily operations, staff, and customer satisfaction.

Manager

Haidilao Hot Pot
01.2021 - 12.2022

Managed and trained front-of-house staff to ensure smooth operations, high team productivity, and excellent customer satisfaction.

Trainer

Haidilao Hot Pot
04.2020 - 01.2021

Developed training materials and coached staff to standardize operations, enhance skills, and ensure consistent service quality.

Host Manager

Haidilao Hot Pot
01.2020 - 04.2020

Managed guest reservations and front-of-house operations, ensuring smooth service flow, staff performance, and high guest satisfaction.

Host

Haidilao Hot Pot
12.2018 - 12.2019

Welcomed customers at the reception, managed reservations and seating, provided services, and ensured a positive guest experience.

Education

Master of Landscape Architecture Degree

Feng Chia University
Taichung, Taiwan
06-2016

Skills

  • Customer service & experience
  • Problem-solving & conflict resolution
  • Team leadership, coaching & mentoring
  • Employee scheduling & operations management
  • Excellent communication & interpersonal skills
  • Friendly, positive, and professional attitude

Timeline

Assistant Store Manager

Haidilao Hot Pot
05.2025 - Current

Manager

Haidilao Hot Pot
04.2024 - 05.2025

Regional Assistant

Haidilao Hot Pot
11.2023 - 03.2024

Store Manager

Haidilao Hot Pot
12.2022 - 10.2023

Manager

Haidilao Hot Pot
01.2021 - 12.2022

Trainer

Haidilao Hot Pot
04.2020 - 01.2021

Host Manager

Haidilao Hot Pot
01.2020 - 04.2020

Host

Haidilao Hot Pot
12.2018 - 12.2019

Master of Landscape Architecture Degree

Feng Chia University
Yungyun Huang