Yumeng Huang
birmingham,West Midlands
Summary
- Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
- Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive, and hands-on in task completion.
- Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
- Accomplished business student, pursuing management, and eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Supermarket cashier
JiaRong
guangdong, China
07.2022 - 08.2022
- Helped customers to pack away shopping for improved customer experience.
- Reduced customer wait times through optimised checkout processes.
- Assisted with cashier close-down by counting drawer change and processing vouchers.
- Recommended products and services to customers based on requirements.
- Kept checkouts areas and general store clean and orderly.
waitress
Haidilao
guangdong, china
03.2023 - 05.2023
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Education
A-Levels - English, Math
09.2019 - 06.2022
Bachelor of Business Administration - Business Management
09.2023 -
Skills
- Fluent in Mandarin
- Strong communication
- Safe-serving knowledge
- Courteous
- Problem-solving
- Customer rapport building
- Upbeat, outgoing and positive
- Highly responsible and reliable
- Enthusiastic communicator
Timeline
The University of Birmingham - Bachelor of Business Administration, Business Management
09.2023 -
waitress - Haidilao
03.2023 - 05.2023
Supermarket cashier - JiaRong
07.2022 - 08.2022
HANLIN INTERNATIONAL SCHOOL - A-Levels, English, Math
09.2019 - 06.2022
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