Summary
Overview
Work history
Education
Skills
Volunteer Experience
Timeline
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Yuling Jia

Southampton,Hampshire

Summary

Currently an Accounting and Management student at the University of Southampton. Characterised by high efficiency, attention to detail and the ability to manage multiple tasks simultaneously. Bilingual in Mandarin and English, offering unique communication skills and cross-cultural competencies. Possesses a keen numerical aptitude and is seeking a position related to accounting and auditing after graduation.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Part-time Customer Assistant - Christmas

Marks & Spencer
Southampton
12.2023 - 01.2024
  • Provided warm customer care and received 90% positive customer feedback, encouraging return visits and repeat spending.
  • Provided fast checkout service and handled payments with 100% accuracy.
  • Utilized digital devices to manage inventory and monitor product expiration dates, improving operational efficiency.

Administrative assistant intern

BMW Brilliance Automotive
Shenyang, China
07.2022 - 01.2023
  • Successfully assisted a team with 25+ members in office work by arranging and recording conferences.
  • Supervised the department's PQM (product quality management), resulting in a 10% increase in overall department efficiency.
  • Prepared monthly department reimbursements with 100% accuracy by applying accounting skills.
  • Helped the team win the Department of the Month by making cultural posters, focusing on diversity.
  • Communicated with colleagues in different departments and plants, reducing 20% case completion time on average.

Part-time Sales

Shile Bakery
Changchun, China
04.2019 - 12.2019
  • Boosted 30% of sales in the first month by offering selection guidance and reviewing customer feedback.
  • Created customer preference files with details ensuring 90% customer satisfaction and improving customer loyalty.
  • Managed the store's social media accounts on the Red and Douyin, increasing online visibility by 35%.

Education

Master of Science - Accounting and Management

University of Southampton
Southampton, United Kingdom
09.2023 -

Bachelor of Science - Accounting

Jilin University of Finance and Economics
Changchun, China
09.2018 - 07.2022

Skills

  • Bilingual Mandarin and English
  • Outstanding communication skills
  • Advanced knowledge of Microsoft Office Suite
  • High efficiency
  • Aftersales services
  • Detail driven
  • Accounting standards

Volunteer Experience

KEEN, Southampton, United Kingdom 10/2023 – 12/2023

· Organised and designed weekly activities and games to let children with disabilities have fun every Saturday morning.

· Built patience by making conversation and providing one-to-one support to kids with additional needs.

Timeline

Part-time Customer Assistant - Christmas

Marks & Spencer
12.2023 - 01.2024

Master of Science - Accounting and Management

University of Southampton
09.2023 -

Administrative assistant intern

BMW Brilliance Automotive
07.2022 - 01.2023

Part-time Sales

Shile Bakery
04.2019 - 12.2019

Bachelor of Science - Accounting

Jilin University of Finance and Economics
09.2018 - 07.2022

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Yuling Jia