Yulieth Cardenas Contreras

• Executed daily tasks with precision and reliability.
• Completed projects within stringent deadlines.
• Exhibited courtesy and a readiness to assist with client queries as needed.
• Improved efficiency and productivity by acquiring new skills.
• Broadened my knowledge in Python, Java and C++

• Delivered high-quality customer service in a fast-paced environment
• Prepared food and beverages in line with company standards and food safety regulations
• Operated tills accurately, handling cash and card payments efficiently
• Supported in other duties including restocking and equipment checks

McDonalds - Highbury and Islington (251, 252 Upper St, London N1 1RU)

Reference= can provide if necessary

• Provided academic assistance to primary school-aged children across subjects such as maths, English, and science.
• Developed lesson plans customised to individual learning styles and needs to create an engaging learning environment.
• Monitored progress closely and offered constructive feedback to enhance continuous improvement for each child.
• Established strong rapport with students and parents to ensure effective communication regarding goals and progress.

Families I've worked with: 6

Children I've tutored: 7

• Assisted in serving drinks and canapés to guests.
• Ensured timely and efficient service throughout events.
• Maintained a clean and organized dining area.
• Adapted to changing demands as necessary.
• Gained experience in varied work environments, from indoor winter venues to outdoor summer events.

Grey's Inn (8 South Square, London WC1R 5ET)

Reference= Jurgens Castro (jurgenscastro@hotmail.com)

• Utilised programmes such as Azure Office 360 to facilitate daily operations.
• Assisted engineers in resolving technical support tickets.
• Addressed Xero-related issues for clients.
• Communicated with clients via Microsoft Teams.
• Assigned tickets to relevant team members.
• Explored alternative role involving data visualisation and alert management.
• Managed less critical alerts effectively.
• Escalated more critical alerts to appropriate departments.

Angel (94 White Lion St, London N1 9PF)

Reference= Sheida Moharrer (sheida.moharrer@ttech.uk.com)