Summary
Overview
Work History
Education
Skills
Timeline
Barista

Yulia Ruseva

Barista

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Coffee Barista

PRET
London, ENG
11.2021 - Current
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Performed QA assessment of final product prior to delivery.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Cheese Manager

Bouter Group
Culemborg, Netherlands
11.2020 - 09.2021
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
  • Responsible for cutting the cheese, packing, supervising, and putting the price tag and other product details.
  • Supervised factory production disciplines for efficient output.
  • Improved operations through consistent hard work and dedication.
  • Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.

Coffee Maker

Cafe Eight
Biggleswade, ENG
11.2019 - 10.2020
  • Prioritized drink requests while managing interruptions.
  • Maintained regular and consistent attendance and punctuality.
  • Worked as a assistant grill chef and helping main chef with product delivery.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Chemistry Lab Assistant

Barış Ticaret
Tekirdağ, Turkey
05.2008 - 11.2019
  • Worked on designing the formula to formulate new colors and hand it over to the production team for mass production.
  • Working as an assistant chief I was responsible for preparing the paints and organizing the detailed procedures to formulate the new colors.
  • Responsible for training the newly recruited staff and making them production ready.
  • Organized instructional materials, facilities, and solutions for experiments.
  • Created and updated records of all supplies and equipment to monitor inventory.


Education

High School Diploma - Chemistry

prof. dr. Asen Zlatarov
Shumen
09.1995 - 05.1999

Skills

    Testing samples

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Timeline

Coffee Barista

PRET
11.2021 - Current

Cheese Manager

Bouter Group
11.2020 - 09.2021

Coffee Maker

Cafe Eight
11.2019 - 10.2020

Chemistry Lab Assistant

Barış Ticaret
05.2008 - 11.2019

High School Diploma - Chemistry

prof. dr. Asen Zlatarov
09.1995 - 05.1999

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